Es World
United Arab Emirates
IT Support and Systems Assistant
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AI Summary
Hands-on IT Manager & Infrastructure Lead to own, manage and scale a hybrid IT, server and vendor ecosystem for a Dubai-based developer. Manage AWS, Linux, Proxmox, NAS, smart home installations, networking, telemetry, vendor RFPs/SOWs and procurement. Requires 5+ years in system administration, DevOps or IT infrastructure management, with expert Linux, AWS, Proxmox, Docker, storage and vendor management experience.
Key Highlights
Own and scale hybrid IT, server and vendor ecosystem
Manage AWS, Linux, Proxmox, NAS, Docker and local lab infrastructure
Support smart home installations, networking, cameras, sensors and telemetry
Lead vendor RFPs/SOWs, licensing, procurement and budget tracking
Requires 5+ years in system administration, DevOps or IT infrastructure management
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Key Responsibilities
Lead drafting, technical review and management of RFPs and SOWs from software, hardware and service vendors
Review and optimise software licences, SaaS subscriptions and developer tooling
Manage procurement pipelines for high-performance compute hardware, GPU setups, edge platforms and lab equipment
Monitor vendor SLAs, negotiate contract terms, and track IT budget allocations and spending
Manage and provision AWS resources following security and cost-optimisation best practices
Serve as principal Linux Administrator for on-premises, edge and cloud server instances
Build, deploy and manage containerised applications and local development environments using Docker
Administer and expand Proxmox VE virtualisation clusters for staging, CI/CD runners and test environments
Manage NAS/SAN storage architectures for data availability, backups and disaster recovery
Maintain local hardware lab infrastructure including switches, VLANs, routers, firewalls, UPS and IoT test benches
Install, manage and maintain smart home installations and devices across multiple protocols
Design and manage local network infrastructure including VLAN segmentation, Wi-Fi, PoE, firewall rules and Tailscale access
Configure and manage IP camera systems and deploy sensors
Build and assemble ad-hoc ESP32-based devices and maintain firmware
Oversee monitoring and telemetry, troubleshooting, firmware updates and preventive maintenance
Technical Skills Required
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Benefits & Perks
Competitive tax-free salary in AED
Performance incentives
Full UAE visa sponsorship and comprehensive health cover
30 days annual leave plus UAE public holidays
Annual flight ticket and end-of-service gratuity
Modern hardware, fully equipped lab and cloud tools
Certification and conference support with path to leadership
Autonomy to build IT and infrastructure function from the ground up
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Nice to Have
Experience procuring and configuring AI/ML hardware
Familiarity with Infrastructure-as-Code tools such as Ansible or Terraform
Experience with Home Assistant and ETS for KNX programming
Relevant certifications such as AWS Certified Solutions Architect, RHCE, CISSP or KNX Partner certification
Job Description
About The Client
The client is a Dubai-based real estate and hospitality developer building technology-enabled, design-led communities. It brings AI, smart-living systems and longevity-focused design into its residential and hospitality developments. Its engineering and agentic Smart Home/IoT teams are building intelligent environments that shape how AI is deployed in the physical world. It is now building a strong IT and infrastructure foundation to support that growth.
About The Role
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