Senior Content Designer (Digital Healthcare) – Remote (Canada)

Jobgether • Canada

Remote

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AI Summary

The Senior Content Designer will shape patient-facing digital healthcare experiences by transforming complex medical information into clear, engaging, and accessible content. This role involves leading content strategy, collaborating with cross-functional teams, and establishing AI-driven workflows to enhance content quality and scalability. The ideal candidate has 5+ years of experience in content design, UX writing, or copywriting for digital products, with a strong portfolio and strategic mindset.

Key Highlights

Lead content strategy and execution for patient-facing digital healthcare experiences

Establish and scale a new content design practice with AI-powered workflows

Collaborate with product managers, designers, and clinical teams to ensure consistent messaging

Key Responsibilities

Shape patient communication throughout the care journey by identifying key information needs and refining messaging strategies using data and feedback

Write clear, engaging copy for digital product experiences, emails, and push notifications while translating complex healthcare information into accessible language

Develop content guidelines, tools, and AI-powered workflows to improve content quality, consistency, and production at scale

Collaborate with product managers, designers, and clinical teams to ensure aligned messaging across all patient communication channels

Establish and evolve the brand voice, balancing warmth, clarity, and empathy for diverse patient needs

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Technical Skills Required

Content Design UX Writing AI Writing Tools

Benefits & Perks

Annual salary: CAD $110,000–$140,000

Fully remote-first with flexibility to work from anywhere in Canada

Stock option grant, full medical/dental/vision coverage, maternity/paternity leave, 4 weeks vacation

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Nice to Have

Experience with healthcare content design

Familiarity with lifecycle marketing strategies

Prior experience establishing content design practices

Job Description

The Senior Content Designer will shape how patients experience and understand digital healthcare throughout their care journey.You will transform complex healthcare information into clear, engaging, and accessible content that helps people make informed decisions and feel confident about their next steps.Working within a collaborative product and R&D environment, you will partner with product managers, designers, lifecycle marketers, and clinical teams.You will develop messaging strategies and create content across digital products, emails, push notifications, and other patient communication channels.

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