S

IT Technician

United States
Full Remote
This Job is No Longer Active This position is no longer accepting applications
AI Summary

Provide Tier 1 and Tier 2 technical support, maintain and improve the Microsoft cloud environment, and end-user systems. The ideal candidate is customer-focused, highly organized, and capable of managing multiple priorities in a fast-paced, remote environment.

Key Highlights
Diagnose, maintain, and repair IT systems
Provide Tier 1-2 End-user support
Maintain technical documentation
Key Responsibilities
Diagnose, maintain, and repair IT systems
Provide Tier 1-2 End-user support
Maintain technical documentation
Create and maintain technical documentation for both IT and End User audiences
Perform other basic and intermediate IT administration tasks mutually agreed upon
Maintain approved on-going training, research, and troubleshoot concepts in a Dev environment
Work with Managers and HR to Onboard/Offboard personnel
Partake in team meetings
Provide guidance, training, and mentorship to junior IT team members
Work on Special Projects for the IT Division

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Technical Skills Required
Microsoft 365 Azure/Entra ID Active Directory
Benefits & Perks
W-2
$65,000 - $70,000 per year
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Nice to Have
Microsoft certifications such as Microsoft 365 Certified, Azure Administrator Associate, Modern Desktop Administrator, or similar
Experience with SharePoint administration and site development
Experience with Microsoft Intune or other Mobile Device Management (MDM) solutions
Experience with endpoint security, antivirus, and endpoint detection and response (EDR) platforms
Familiarity with cloud migration projects and Microsoft best practices
Experience supporting professional services, consulting, or government contracting organizations

Job Description

About the Opportunity

The organization is committed to upholding its values and ensuring data confidentiality. It provides robust services to clients across multiple time zones and fosters a collaborative, innovative, and diverse work environment.

This role is seeking an experienced IT Technician to provide Tier 1 and Tier 2 technical support while maintaining and improving the Microsoft cloud environment and end-user systems. The ideal candidate is customer-focused, highly organized, and capable of managing multiple priorities in a fast-paced, remote environment.

Workplace Type

Remote.

Compensation

W-2. $65,000 - $70,000 per year.

Key Responsibilities

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Job Overview
Posted Aug 03, 2026
Employment Full-time
Experience Associate
Location United States
Category Networking
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