Swooped
United States
Director of IT Services
- AI
- Cloud
- Incident Response
- Linux
AI Summary
Design, build, and advance automation capabilities for federal health IT. Transform manual processes into efficient, reliable workflows using ServiceNow and CI/CD. Requires 4+ years of experience in software/platform engineering and ServiceNow automation.
Key Highlights
4+ years of professional software engineering or platform engineering experience.
Hands-on experience developing automation with ServiceNow Flow Designer and Integration Hub.
Experience with GitLab CI/CD and infrastructure as code.
Developing or implementing REST API integrations.
Eligibility for a Tier 3 federal background investigation.
Key Responsibilities
Evaluate automation opportunities
Build, test, and enhance ServiceNow workflows
Develop and maintain REST API integrations
Engineer and optimize GitLab CI/CD pipelines
Integrate AI-assistant capabilities
Validate automation and integration changes
Execute controlled releases and limited pilots
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Technical Skills Required
Benefits & Perks
Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
401(k) retirement plan with company matching
Paid time off
Paid holidays
Professional development
Company-supported certification opportunities
Home-office equipment
Remote-work support
Fitness reimbursement
Wellness reimbursement
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Nice to Have
ServiceNow Certified Application Developer (CAD) certification
Experience with Microsoft Power Platform
Developing or integrating AI-assisted workflows
Supporting software automation, platform engineering, or enterprise integrations within federal technology or similarly regulated environments.
Job Description
Software Automation & Platform Engineer — Federal Health IT
Location: Remote — United States
Engineer Smarter Workflows. Deliver More Reliable Federal Health IT Services.
Rackner is seeking a Software Automation & Platform Engineer to design, build, and advance automation capabilities that strengthen complex enterprise technology operations.
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