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IT Support Specialist

United States
Full Remote
This Job is No Longer Active This position is no longer accepting applications

We are seeking an IT Support Specialist to support day-to-day internal IT operations for a growing company. The role is hands-on and operational, focused on keeping employees productive and systems running smoothly. Key responsibilities include internal IT support, ticketing, hardware and software provisioning, and security aware operations.

Key Highlights
Internal IT support and ticketing
Hardware and software provisioning
Security aware operations
Key Responsibilities
Internal IT support and ticketing
Hardware and software provisioning
Security aware operations
Manage and track IT tickets
Provision and configure laptops, peripherals, and mobile devices
Technical Skills Required
Windows and/or macOS environments SaaS and cloud-based tools Ticketing systems External IT vendors or MSPs
Benefits & Perks
Competitive salary, bonus, and equity package
100% employer-paid comprehensive health insurance
Unlimited PTO with manager's approval
Nice to Have
Experience supporting remote or hybrid teams
Familiarity with identity, device, or license management tools
Exposure to regulated or security-conscious environments

Job Description

Red Cell Partners is an incubation firm building and investing in rapidly scalable technology-led companies that are bringing revolutionary advancements to market in three distinct practice areas: healthcare, cyber, and national security. United by a shared sense of duty and deep belief in the power of innovation, Red Cell is developing powerful tools and solutions to address our Nation’s most pressing problems.RESILIENCE IN THE FACE OF DISRUPTION. DEFCON AI is an insights company that leverages artificial intelligence, mathematical optimization, data analytics, and software engineering for resilient optimization of complex systems.
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