Senior Network Engineer

About Andela

Andela exists to connect brilliance and opportunity. Since 2014, we have been dedicated to breaking down global barriers and accelerating the future of work for both technologists and organizations around the world.

For technologists, Andela offers competitive long-term career opportunities with leading organizations, access to a global community of professionals, and education opportunities with leading technology providers.

For companies, Andela provides access to a global network of fully integrated team members that unlock their business innovation and growth potential.

At Andela, we are deeply passionate about creating long-lasting and transformative growth opportunities for all and doing it in an E.P.I.C. andela.com/careers way.

We are excited to continue building our remote-first team with incredible people like you!

Responsibilities:

Strategy and Architecture

• Use appropriate tools to develop network designs, producing detailed component specifications and low-level designs. Ensure technical strategies, policies, and security standards are applied correctly.
• Maintain in-depth knowledge of emerging and traditional network technologies, providing expert advice and supervising internal and specialist consultancy activities.
• Manage the design, procurement, installation, upgrade, operation, maintenance, and monitoring of network infrastructure, ensuring operational problems are resolved and procedures are current.
• Provide expertise and support on networking methods and tools.

Development and Implementation

• Design and deploy innovative network infrastructures and tools, considering performance, security, and existing systems.
• Translate high-level designs into detailed low-level designs and produce SOP documentation.
• Lead first-of-a-kind installation projects, ensuring effective communication and monitoring installation effectiveness.
• Design and execute test cases, analyze results, and report issues and risks.
• Participate in governance processes like the Engineering Review Council (ERC).
• Use release and deployment tools and techniques, documenting technical activities and providing early user support.
• Research and develop new network services and standards for SD-WAN, WAN, ISP, and other transports.
• Develop network transport services to support emerging application requirements (e.g., IP Video, cloud connectivity, unified communications).
• Research and develop solutions integrating security, EUC, and network technologies.
• Develop transformation plans, business cases, and carrier contract changes for new data transport technology adoption.
• Synthesize technical, service management, and functional requirements.
• Integrate M&A infrastructure into centralized network tools and contracts.
• Develop and manage network service engineering plans and long-range strategies for network equipment and tools.
• Manage network infrastructure documentation and stay updated on applicable technologies.

Delivery and Operation

• Ensure adherence to network ITIL processes (e.g., Change, Request, Problem).
• Monitor network component capacity and initiate actions to resolve shortfalls.
• Provide technical expertise for the correct application of operational procedures.
• Use network management tools to determine network load and performance.
• Utilize system administration tools to manage, monitor, and maintain network systems.
• Plan and implement maintenance and installation work for first-of-a-kind deployments.
• Implement agreed network changes and maintenance routines.
• Identify and resolve operational problems, ensuring they are managed per standards.
• Provide reports and proposals for improvement to specialists, users, and managers.
• Develop RFIs, RFQs, RFPs, and manage vendor response processes.
• Create business cases for new networks, services, and upgrades.
• Drive resources to improve network service availability and performance.
• Monitor outsourcing relationships to ensure they meet Service Level Agreements (SLAs).
• Coordinate with sourcing and legal teams to develop/modify service contracts.
• Ensure global standards are met and global projects are consistently implemented.
• Interface with domain experts and project managers to deliver cross-domain solutions.

Working Location

100% Remote

Main job time zone

UTC -4

Andela is home for all, come as you are.