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Marketing Project Manager / Operations Manager

Full Remote
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We are seeking a Marketing Project Manager / Operations Manager to improve knowledge management, onboarding, learning, and operational processes within our Creative Team. The role involves end-to-end process analysis, requirement gathering, project ownership, documentation management, and supporting implementation of new workflows and tools. Candidates should have experience as a Technical PM/Business Analyst, strong ownership and proactive mindset, and a structured approach to turning chaos into clear systems.

Key Highlights
End-to-end process analysis and improvement for the Creative Team
Own operational projects from ideation through implementation
Design requirements, maintain Confluence documentation, coordinate onboarding and LMS training
Work with Marketing technology, databases, and basic understanding of software logic
Key Responsibilities
Analyze existing workflows, identify bottlenecks and inefficiencies, and propose scalable improvements
Gather and structure stakeholder needs, translate them into clear requirements, design new processes and automation solutions
Take ownership of operational and improvement initiatives from idea to implementation, managing scope, stakeholders, risks, and timelines
Maintain and improve the Creative Team's documentation in Confluence
Coordinate onboarding for new team members, including tool access and checklist management
Coordinate internal training through the company's LMS and support external educational projects
Support development and maintenance of a structured marketing database
Technical Skills Required
Project Management Business Analysis Workflow Automation
Benefits & Perks
Company-provided medical expense compensation
AI subscription and tools
Flexible paid time off — 21 days annual leave + 10 bank holidays
100% remote work with globally distributed team
Nice to Have
Interest in Generative AI tools and experience integrating them into workflows
Personal pet projects related to automation (no-code/low-code workflows)
Prior experience in creative production, marketing, or ad agencies

Job Description

We are looking for a Marketing Project Manager / Operations Manager

We are looking for a Marketing Project Manager / Operations Manager to improve and support knowledge management, onboarding, learning, and operational processes within our Creative Team.

This role goes beyond collecting requirements or maintaining documentation. We are looking for someone who can understand how processes work end to end, identify opportunities for improvement, take ownership of projects, and help the team scale efficiently.

Want the full job description? Read the complete details on stellartech.bamboohr.com, the original posting.
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