Holafly
Serbia
Network Quality & AI Automation Manager
- AI
- AWS
- Cloud
- Cloud Native
I
AI Summary
Lead end-to-end IT migration and transition to IT operations ownership for a legal services client in a fully remote role across Canada. Responsible for Microsoft 365 tenant-to-tenant migrations (Exchange Online, SharePoint), information security controls, helpdesk transition, and day-to-day IT management. Requires 7–10+ years of IT management experience, hands-on migration expertise, and strong project/stakeholder management skills.
Key Highlights
Lead end-to-end IT migration and transition to IT operations ownership for a legal services client
Hands-on leadership role requiring 7–10+ years of IT management experience
Responsible for Microsoft 365 tenant-to-tenant migrations (Exchange Online, SharePoint) and information security controls
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Key Responsibilities
Lead end-to-end IT migration of core IT environment
Oversee Microsoft 365 tenant-to-tenant migrations (Exchange Online, SharePoint, email, calendars, archival data)
Establish information security controls and processes
Transition helpdesk/service desk function
Coordinate with internal teams, third-party vendors, and senior stakeholders
Oversee day-to-day IT operations, information security, helpdesk performance, vendor relationships, IT budgeting, disaster recovery, and continuous improvement
Technical Skills Required
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Nice to Have
Experience within a legal or professional services environment
Microsoft certifications (e.g., Microsoft 365 Certified: Enterprise Administrator Expert)
Information security certifications (e.g., CISSP, CISM)
ITIL Foundation certification or higher
Project management certifications (e.g., PMP, PRINCE2, Agile/Scrum)
Degree in Information Technology, Computer Science, or related field
Job Description
Insight Global is hiring an IT Manager for a legal services client in a fully remote role across Canada, working EST hours.
This individual will lead the end-to-end migration of the client’s core IT environment and transition into ownership of ongoing IT operations following the migration.
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