Dragos, Inc.
United Kingdom
IT Support Administrator (EMEA) - Tier 1 & 2
- Confluence
- Cybersecurity
- Gdpr
- Jira
AI Summary
Acts as a technical advisor for ISPs, bridging business needs with Plume’s SaaS platform. Conducts product demos, manages PoCs, and integrates solutions into customer ecosystems. Requires 5+ years in networking, cloud, and AI with hands-on deployment experience.
Key Responsibilities
Act as a technical advisor for ISPs, demonstrating Plume’s solutions and bridging business needs with technical requirements.
Conduct product demos, manage PoCs, and integrate Plume’s SaaS platform into customer ecosystems using APIs.
Collaborate with sales teams to drive revenue, support deployments, and provide technical input for product development.
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Technical Skills Required
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Nice to Have
CWNA, CCNA, or AWS Solutions Architect certifications
Experience with SDN and wireless technologies
Deep understanding of Residential and SMB Gateways
Job Description
At Plume, we believe technology should enhance life’s moments. We’re seeking a Senior Customer Solutions Engineer to advise ISPs on our WiFi, AI, and machine learning-driven smart home platform. You’ll engage with customers, demonstrate solutions, integrate systems via APIs, and support sales while providing technical input for product development.
Responsibilities:
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