Remotehunter
United States
IT Support Specialist (Remote)
- AI
- Bash
- Identity And Access Management
- Powershell
AI Summary
Provide remote technical support for desktop and laptop systems, troubleshooting hardware, software, and network issues. Manage user accounts, install and configure operating systems, and support business applications. Requires 2-6 years of experience with strong knowledge of Windows, macOS, Active Directory, and Microsoft 365.
Key Highlights
Provide remote technical support for desktop and laptop systems.
Troubleshoot hardware, software, and network issues.
Manage user accounts, install/configure OS, and support business applications.
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Key Responsibilities
Provide technical support for desktops, laptops, printers, and other IT peripherals
Troubleshoot hardware, software, and operating system-related issues
Install, configure, and maintain Windows and macOS operating systems
Provide remote desktop support to employees and end users
Manage user accounts, permissions, and access through Active Directory
Support Microsoft 365, Outlook, Teams, and other business applications
Diagnose and resolve network connectivity, VPN, and Wi-Fi issues
Monitor and manage IT service requests through ticketing systems
Perform software installations, updates, patches, and system upgrades
Maintain IT asset inventory and technical documentation
Follow IT security policies and ensure endpoint protection
Coordinate with network, infrastructure, and security teams to resolve complex issues
Technical Skills Required
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Benefits & Perks
Health insurance
Dental insurance
Vision insurance
Paid time off
Holidays
Retirement savings benefits
Professional development support
Flexible working arrangements
Job Description
This is a Fully Remote Job
About Our Client: The organization operates within the Information Technology sector, focusing on providing IT support services. It addresses the challenge of maintaining efficient and reliable end-user computing environments across distributed teams in the United States. By offering remote IT support, the program facilitates seamless technical assistance and infrastructure maintenance for its users.
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