C

Chief Human Resources Officer

crucial hire • United States
Relocation
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Own the entire people function for a large, mostly remote, growing workforce and report directly to the President and CEO. Lead HR strategy, workforce planning, talent acquisition, total rewards, leadership development, HR technology, employee relations, and culture. Requires 15+ years in HR, 5+ years leading a full function, experience supporting 10,000+ employees, and ability to work on-site in Salt Lake City five days a week.

Key Highlights
Owns the entire people function for a workforce of more than 10,000 employees
Leads an HR organization of more than 150 through vice presidents
Reports directly to the President and CEO and sits on the executive leadership team
100% on-site in Salt Lake City, five days a week, with relocation provided
Requires 15+ years in HR, including 5+ years leading a full function end to end
Key Responsibilities
People strategy and operating model for a large, mostly remote, growing workforce
Workforce planning and organization design tied to growth and AI
Talent acquisition at scale across frontline, professional, technology, and executive roles
Total rewards including compensation, benefits, and retirement
Leadership development, succession, and executive talent review
Learning, instructional design, and organizational development
HR technology and people analytics, including HRIS and workforce data
Employee relations and compliance across nearly every state and an international site
Culture and engagement for a mostly remote workforce
Partnership with executive peers and reporting to the board
Technical Skills Required
HRIS People Analytics
Benefits & Perks
Relocation provided

Job Description

About the Company

A fast-growing, technology-driven organization headquartered in the Salt Lake City area, with more than 10,000 employees. Its platform helps hundreds of thousands of people change the direction of their lives, and the team is proud of that.

Technology is the product and the delivery model. The company serves customers nationwide through digital channels, runs like a product company and makes decisions with data. Leadership is working on a big question right now: how AI will reshape the work, the workforce and the customer experience. The goal is to serve far more people without growing headcount at the same rate, with people still at the center.

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