C

Quality Engineering Manager - AI & SaaS Platforms

Colombia
Full Remote
This Job is No Longer Active This position is no longer accepting applications

Lead quality engineering for a global SaaS fintech platform, driving scalable testing and automation strategies for AI-driven systems. Build and mentor a team of SDETs to embed quality into development workflows. Define and implement quality KPIs and observability practices for modern, non-deterministic systems.

Key Highlights
Lead a central quality engineering function for a growing SaaS platform in a fully remote role based in Colombia
Define scalable quality strategies for AI-driven systems, including GenAI features and agentic AI capabilities
Optimize CI/CD pipelines, test automation, and observability to balance velocity with reliability and trust
Key Responsibilities
Build and lead a central quality engineering function, recruiting and managing a team of Software Developers in Test (SDETs) to partner with product teams and embed quality into every phase of development
Define and implement a scalable quality strategy for a growing SaaS platform, shifting testing left, reducing UI test reliance, and strengthening component and contract coverage
Improve end-to-end test stability, data setup, and isolation to boost reliability and speed while enabling fast, actionable feedback loops without slowing team velocity
Collaborate with data and AI teams to design quality strategies for non-deterministic systems such as pipelines, statistical models, and GenAI features using advanced validation methods like golden datasets, LLM-as-judge, behavioral testing, and synthetic test generation
Optimize CI/CD pipelines for speed and reliability, defining meaningful, maintainable quality gates that provide early warning without blocking delivery
Establish frameworks and processes for performance, scalability, and resilience testing across services, enabling testing-in-production approaches through canary releases, synthetic monitoring, and fault injection
Oversee release management from a quality lens, ensuring readiness through test coverage, risk assessment, and coordination of validation activities across environments
Drive the creation of scalable, privacy and regulatory compliant test data management strategies and integrate logs, traces, and monitoring into automated test systems to improve diagnosis and root cause analysis of test failures
Track key DORA metrics such as test coverage, defect trends, test effectiveness, execution health, flakiness, and regression rates to continually refine the quality strategy and guide investments in automation and infrastructure
Partner with engineering and product leaders to instill a quality-first mindset, educate developers and SDETs on effective test strategies, and participate in incident reviews and technical planning to translate lessons learned into durable quality improvements
Technical Skills Required
Quality Engineering Automated Testing CI/CD Pipelines
Benefits & Perks
Contrato a término Indefinido with all legal benefits
Prepaid Medicine
Life insurance and funeral assistance
Internet allowance
Home office stipend
5 Personal Time Off days per year
Sick Leave top-up to 100% of salary from Day 3 to 90
Recognition Award and additional paid time off after 1 year of service
Competitive compensation above market average
100% remote work environment
Budget for training and professional development
Nice to Have
Experience applying AI tools in the testing lifecycle, such as for test generation, defect prediction, or intelligent automation
Familiarity with validation approaches for GenAI or agentic systems (e.g., snapshot testing, LLM-as-a-judge, synthetic test case generation)
Hands-on familiarity with observability tools like New Relic
Experience integrating QA tools like Zephyr Scale and on-prem CI/CD systems (GitHub)

Job Description

Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn profiles!
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