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Quality Assurance Analyst (Salesforce) - Remote

ICF • United States
Full Remote
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Seeking a Quality Assurance Analyst to support a Salesforce.com implementation for the Department of Transportation. Responsibilities include manual/automated testing, UAT leadership, defect tracking, and Agile collaboration. Requires 3+ years in QA/QC, SaaS testing, and Agile methodologies with Salesforce experience preferred.

Key Highlights
100% remote work opportunity within the United States
Federal contract compliance (Public Trust clearance, US Citizenship/Permanent Resident status)
Salesforce implementation project for the Department of Transportation
Key Responsibilities
Analyze user stories and requirements for validity and feasibility
Execute functional, regression, integration, and performance testing (manual and automated)
Collaborate with cross-functional teams to identify and resolve software defects
Lead or support User Acceptance Testing (UAT) efforts
Develop and maintain test scripts, user guides, and test documentation
Technical Skills Required
Quality Assurance (QA) Test Automation Agile/Scrum Methodologies
Benefits & Perks
100% remote work opportunity
Competitive salary range from $67,355.00 to $114,503.00 annually
Comprehensive benefits package including health, dental, and vision insurance
Professional development and career growth opportunities
Nice to Have
Salesforce experience and Salesforce Admin Certification
Prior experience on US Federal Government projects
Familiarity with Jira, Confluence, or equivalent tools

Job Description

ICF’s Digital Modernization Division is a rapidly growing technology department delivering Digital Transformation services to Federal agencies through low-code platforms, mobile applications, robotic process automation, and data analytics. Our expertise spans architecture, implementation, integration, analytics, and operations & maintenance (O&M).

About The Role

ICF is seeking a Quality Assurance Analyst to support a new Salesforce.com implementation project within the Department of Transportation. This role involves applying quality engineering principles throughout the Agile product lifecycle to ensure the delivery of high-quality software solutions.

The Quality Assurance Analyst will:

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