1

Product Manager, Platform

United States
Full Remote
This Job is No Longer Active This position is no longer accepting applications
AI Summary

Own the end-to-end 1mind Console experience, designing intuitive configuration flows and AI assistant capabilities for autonomous customer experience software. Define workflow configuration that balances complexity with usability while reducing deployment friction. Requires 4+ years B2B SaaS product management experience with strong systems thinking and AI prototyping skills.

Key Highlights
Own Console experience end-to-end including information architecture, navigation, and error states
Design AI assistant for conversational platform configuration and operation
Reduce time to successful deployment and identify manual processes for productization
Work directly with Head of Product, engineering, design, and customer success teams
Key Responsibilities
Own the Console experience end to end — information architecture, navigation, onboarding, configuration flows, empty states, errors, and how customers encounter complexity over time
Define how an AI assistant helps customers configure and operate the platform conversationally, including what actions it can take and how to make those actions understandable and trustworthy
Own the customer experience around integrations — authorization, permissions, object and field mapping, sync behavior, and failure and recovery states
Reduce the time and effort required to get a new account to a successful live deployment, and identify which manual moments should become real product experiences
Partner with engineering on the reusable capabilities underneath the UI — configuration, permissions, integrations, and system state — so recurring problems get solved once
Run usability sessions and customer conversations directly, translating friction and feedback into a clear point of view engineering and design can act on
Partner closely with Customer Success to separate one-off requests from the broader product problems worth solving

Interested in remote work opportunities in Product Management? Discover Product Management Remote Jobs featuring exclusive positions from top companies that offer flexible work arrangements.

Technical Skills Required
Product Management B2B SaaS Systems Thinking AI Prototyping
Benefits & Perks
Stock options
Company-paid benefits

Browse our curated collection of remote jobs across all categories and industries, featuring positions from top companies worldwide.

Nice to Have
Prior experience at an early-stage or high-growth startup
Experience owning a role-based access control (RBAC) or permissions layer
Background that includes exposure to revenue or go-to-market technology
Fluency with AI prototyping and development tools

Job Description

We are creating a new category of enterprise software: Our platform deploys , go-to-market teammates with a face, a voice, and a GTM brain that serve the buyer across the entire journey with one continuous memory. They engage, demo, onboard, and support in the moments no company could ever staff, so the handoffs disappear and growth stops leaking.1mind is building Superhuman AI for GTM — AI agents that talk to buyers over voice and chat, reason across context, and take action across the customer journey. As
Want the full job description? Read the complete details on LinkedIn, the original posting.
Continue on LinkedIn

This is a short excerpt. All rights to the full description belong to its original publisher.

See Jaabz jobs first on Google 1 tap · free · in AI Overviews Jaabz is on your Google Manage Preferred Sources
Job Overview
Posted Aug 19, 2026
Employment Full-time
Experience Not Applicable
Location United States
Category Product Management
Keep exploring

Similar Jobs

Explore other opportunities that match your interests

Remote Work Guides

Practical guides for finding and thriving in remote roles.

Browse all articles

Subscribe to our newsletter

New visa sponsorship, relocation and remote tech jobs, delivered to your inbox.