Lifecycle & CRM Specialist

Jobgether • Ireland

Remote

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AI Summary

Jobgether is seeking a Lifecycle & CRM Specialist to own and scale the full customer lifecycle across owned channels. This senior individual contributor role requires strategic thinking and hands-on execution. The ideal candidate will design and optimize journeys from first lead touch through signup, activation, retention, and cross-sell.

Key Highlights

Own the end-to-end lifecycle strategy across pre-signup, onboarding, activation, retention, and cross-sell

Design and implement CRM workflows and segmentation logic using HubSpot

Build and optimize behavioral segmentation and lifecycle triggers leveraging data from Amplitude and Segment

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Key Responsibilities

Own the end-to-end lifecycle strategy across pre-signup, onboarding, activation, retention, and cross-sell

Design and implement CRM workflows and segmentation logic using HubSpot

Build and optimize behavioral segmentation and lifecycle triggers leveraging data from Amplitude and Segment

Develop automated messaging and engagement flows using tools such as Intercom, Braze, or Customer.io

Build automation workflows and integrations using Make and Zapier to improve operational efficiency

Technical Skills Required

HubSpot Amplitude Segment Intercom Braze Customer.io Make Zapier

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Benefits & Perks

Competitive base salary between €38,000 - €52,000

Equity participation through a stock options plan

Fully remote work setup within Europe, with occasional in-person meetups

€500 onboarding budget to set up your workspace effectively

€2,000 annual FlexBudget for learning, tools, and professional development

Private health insurance options (depending on country), including family coverage

25 vacation days plus 3 additional caring days per year

Additional parental leave benefits and family-friendly policies

Job Description

This is a high-impact senior individual contributor role focused on owning and scaling the full customer lifecycle across owned channels. You will design and optimize journeys from first lead touch through signup, activation, retention, and cross-sell. The role sits at the intersection of growth, CRM, and product-led growth (PLG), requiring both strategic thinking and hands-on execution. You will build structured lifecycle systems in a fast-moving, data-evolving environment where foundations are still being developed. Your work will directly influence conversion rates, activation speed, and long-term customer value across multiple European markets. This is a highly cross-functional role requiring strong collaboration with Product, Marketing, RevOps, and Growth teams. You will help turn fragmented lifecycle touchpoints into a cohesive, scalable revenue engine.

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