Sure
United States
IT Systems Engineer (Remote)
- AI
- Artificial Intelligence
- AWS
- Cloud
L
IT Infrastructure Administrator
United States
Full Remote
AI Summary
We are seeking a hands-on IT Infrastructure Administrator to support and maintain our customer-facing services, applications, servers, and network environments. This role is responsible for resolving escalated technical issues from the Service Desk and partnering with support, engineering, and end users to ensure reliable system performance. The ideal candidate has experience across both on-prem and cloud environments and is passionate about continuously improving systems and expanding their technical expertise.
Key Highlights
Administer and support Linux-based server environments
Manage and troubleshoot containerized environments
Configure and manage network infrastructure
Key Responsibilities
Administer and support Linux-based server environments
Manage and troubleshoot containerized environments
Configure and manage network infrastructure
Serve as an escalation point within an ITIL-based service desk environment
Diagnose and resolve issues by effectively engaging with both technical and non-technical users
Monitor system health, uptime, and performance across infrastructure and applications
Provision and maintain physical and virtual systems and network components
Prioritize and manage support tickets and project work efficiently
Create and maintain technical documentation, knowledge base articles, and runbooks
Support compliance initiatives (PCI, HIPAA), including audits and remediation activities
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Technical Skills Required
Benefits & Perks
Salary up to $85,000/year
Full-time employment
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Nice to Have
Experience in a SaaS or web hosting environment
Experience supporting distributed or hybrid teams at scale
Job Description
We are hiring an IT Infrastructure Admin to start immediately for a full service consulting firm in Murrieta, CA.
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