Senior Customer Marketing Manager

Jobgether • United Kingdom

Remote

This Job is No Longer Active This position is no longer accepting applications

AI Summary

Jobgether is seeking a Senior Customer Marketing Manager to build and scale the customer marketing function within a fast-growing B2B SaaS environment. This role involves shaping customer stories, advocacy, and proof into strategic growth assets. The ideal candidate combines storytelling excellence with strategic thinking and enjoys turning customer insight into measurable business impact.

Key Highlights

Build and scale customer marketing function

Shape customer stories, advocacy, and proof into strategic growth assets

Combine storytelling excellence with strategic thinking

Key Responsibilities

Own and define the end-to-end customer marketing strategy

Develop structured systems to identify, prioritize, and source high-impact customer stories

Create and maintain customer-facing assets such as case studies, testimonials, success narratives, reference materials, and co-marketing content

Collaborate closely with Product Marketing, Customer Success, Sales, Partnerships, Content, and Demand Generation teams

Enable sales teams with effective customer proof materials to strengthen outbound efforts and improve conversion in complex deal cycles

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Technical Skills Required

Developer tools AI Automation Infrastructure SaaS environments

Benefits & Perks

Competitive compensation package with equity opportunities

Fully remote-first work environment

Generous vacation allowance and public holidays

Health, wellness, and retirement benefits

Annual learning and development budget

Flexible work-life balance

Access to cutting-edge AI tools

Strong open-source and community engagement support

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Nice to Have

Experience building or scaling customer advocacy or reference programs

Familiarity with developer tools, AI, automation, infrastructure, or technical SaaS environments

Job Description

This is a high-impact opportunity to help build and scale the customer marketing function within a fast-growing, product-led B2B SaaS environment at the forefront of AI-powered workflow orchestration. In this role, you will shape how customer stories, advocacy, and proof are transformed into strategic growth assets that support pipeline generation, enterprise trust, and product adoption. You will work cross-functionally across product marketing, sales, customer success, and demand generation to turn real customer success into compelling narratives and scalable programs. The position offers a rare chance to build a function almost from scratch, defining the systems, processes, and strategy that will elevate customer marketing into a core go-to-market driver. Operating in a highly collaborative, remote-first, and builder-driven culture, you will have strong ownership and visibility across the organization. This role is ideal for someone who combines storytelling excellence with strategic thinking and enjoys turning customer insight into measurable business impact.

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