IT Technician/Support

Jobgether • India

Remote

This Job is No Longer Active This position is no longer accepting applications

AI Summary

Jobgether is seeking an IT Technician/Support to provide first-line IT support to employees across global teams, troubleshoot technical issues, and maintain cloud-based systems and user accounts.

Key Highlights

Provide first-line IT support to employees across global teams

Troubleshoot technical issues and maintain cloud-based systems and user accounts

Contribute to IT projects and system improvement initiatives

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Key Responsibilities

Provide first-line IT support to employees across global teams, ensuring timely troubleshooting and resolution of technical issues

Manage and maintain cloud-based systems and user accounts, including onboarding and offboarding processes for collaboration and productivity platforms

Configure, maintain, and optimize IT systems and tools to ensure reliability, security, and operational efficiency

Contribute to IT projects and system improvement initiatives that enhance workflows and user experience across the organization

Develop and maintain internal documentation, user guides, and knowledge resources to encourage self-service support and improve operational processes

Support hardware troubleshooting and assist users with day-to-day technical challenges in a remote work environment

Technical Skills Required

Google Workspace Microsoft 365 Slack Zoom Salesforce

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Benefits & Perks

Fully remote work environment

Opportunity to work with modern, cloud-first technologies and industry-leading platforms

Strong professional growth and continuous learning opportunities

Job Description

Join a dynamic and fast-growing global organization where technology plays a central role in enabling teams to collaborate and perform at their best. In this fully remote position, you will support a modern cloud-first IT environment, ensuring seamless daily operations for an international workforce. You’ll work with leading collaboration and productivity tools while troubleshooting technical issues, improving internal processes, and contributing to IT projects that enhance efficiency across the business. This role offers the opportunity to develop expertise in modern workplace technologies within a fast-paced and innovative environment. Ideal for someone proactive, customer-focused, and solutions-oriented, the position combines hands-on support with continuous learning and career growth opportunities. You’ll also collaborate closely with a highly engaged global team dedicated to delivering impactful work every day.

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