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Manager, West and North Africa Operations

idinsight • Morocco
Relocation
This Job is No Longer Active This position is no longer accepting applications

The Manager, West and North Africa Operations is a regional operator and people-centered leader who ensures that our Senegal and Morocco offices run smoothly, compliantly, and cost-effectively, while enabling teams to deliver high-quality work without preventable operational friction. This role requires strong judgment, integrity, and discretion, with a track record of handling sensitive information and people-related matters maturely. The ideal candidate will have 5 to 7 years of relevant experience in operations, people operations, HR, administration, or an adjacent function.

Key Highlights
Lead day-to-day operations for the WNA region
Oversee key people operations processes
Strengthen team engagement through pulse checks and feedback loops
Key Responsibilities
Lead day-to-day operations for the WNA region
Oversee key people operations processes
Strengthen team engagement through pulse checks and feedback loops
Coordinate recruiting and hiring for WNA roles
Maintain a view of staffing needs and onboarding timelines
Own office and operations budgets for Senegal and Morocco
Technical Skills Required
BambooHR iCIMS Unit4 Asana Slack
Benefits & Perks
Comprehensive international health insurance
Paid and parental leave
Relocation support
Nice to Have
Passionate about global development and social impact
Experience coordinating full lifecycle hiring and familiarity with an Applicant Tracking System

Job Description

Manager, West and North Africa Operations

Location: Dakar, Senegal or Rabat, Morocco with frequent travel between Dakar and Rabat and occasional travel across West and North Africa

About the Manager, WNA Operations role

Operations in West and North Africa are the enabling engine behind a fast-moving portfolio across Senegal, Morocco, and regional engagements. WNA combines long-term government partnerships with a steady mix of NGO- and foundation-funded work, and an active pipeline that requires disciplined systems to convert opportunities into high-quality delivery.

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