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Senior Project Manager - Banking Branch Network

Salmon Group Ltd • Kazakhstan
Remote Relocation
This Job is No Longer Active This position is no longer accepting applications

Lead the design, documentation, and implementation of branch client and employee journeys for a banking branch network. Responsible for end-to-end orchestration of physical and digital branch experiences, including customer sales and service scenarios, employee workflows, and coordination of IT solutions.

Key Highlights
Design and implement branch client and employee journeys
Lead IT project delivery for branch solutions
Manage vendors, system integrators, and technology partners
Technical Skills Required
End-to-end journey design IT project management Business analysis Digital UX/UI collaboration Systems integration understanding Vendor and stakeholder management
Benefits & Perks
Relocation support
Housing assistance
Medical insurance
Health and wellness benefits
Remote and hybrid work options

Job Description

The Senior Project Manager will lead the design, documentation, and implementation of all branch client and employee journeys for a banking branch network. This role is responsible for end-to-end orchestration of physical and digital branch experiences, including customer sales and service scenarios, employee workflows, and coordination of the delivery of all supporting IT solutions required to operate branches from day one.

The role combines business process design, customer experience (CX), and strong IT project management, ensuring seamless integration between branch operations, digital channels, and core banking systems

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