Harmonic
Brazil
Network Design and Systems Integration Engineer
- AI
- BGP
- Cloud
- Firewalls
E
IT Support
Brazil
Full Remote
Job Description
Job Summary: We are seeking a dedicated IT Support to join our team. The ideal candidate will be responsible for providing technical support and assistance to users, ensuring the smooth operation of IT systems, and resolving any technical issues that may arise. This role requires strong problem-solving skills, excellent communication abilities, and a proactive approach to IT support.
Key Responsibilities:
· Resolve Connection Issues: Assist users with various connection problems, including Wi-Fi, passwords, and internet service provider issues. Provide troubleshooting steps via calls and guide users through the installation of Remote Desktop for remote support.
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