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IT Infrastructure Engineer

AgileEngine • Brazil
Full Remote
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Design, build, and support corporate networks, servers, and storage across on-premise and cloud environments. Lead infrastructure projects, provide technical leadership, and support global operations. Requires 6+ years of enterprise experience, Palo Alto/Cisco/Juniper, AWS/Azure, and upper-intermediate English.

Key Highlights
Design, build, and support corporate networks, servers, and storage across on-premise and cloud environments.
Provide technical leadership and serve as an internal escalation point for day-to-day operations.
Requires 6+ years of enterprise networking, server, and storage experience.
Hands-on experience with Palo Alto, Cisco, and Juniper equipment is required.
Strong experience with AWS, Azure, Microsoft Server, and Active Directory is required.
Key Responsibilities
Responsible for the design, build and support of corporate networks, servers, storage, telephony and systems.
Implement observable, secure and fault-tolerant solutions.
Provide technical leadership, support and direction across multiple teams and domains.
Serve as an internal escalation point for day to day operations.
Plan and execute projects across the infrastructure landscape.
Lead and participate in infrastructure and systems and application projects.
Device lifecycle support – Vulnerability remediation, firmware upgrades, decommission, Document.
Mentor less senior staff.
Vendor management and interaction for hardware, software, and service troubleshooting and resolution.
Help define and execute the strategy for infrastructure and systems across the enterprise.
Support global operations for remote, manufacturing and iRhythm Office based workforces.
Technical Skills Required
Enterprise Networking (Palo Alto, Cisco, Juniper) AWS/Azure Microsoft Server & Active Directory
Benefits & Perks
Growth without limits: build your skills through mentorship, internal TechTalks, challenging projects, and a dedicated annual learning budget
Competitive compensation: get recognition that reflects your skills and impact, with regular performance and compensation reviews
Flexibility: work 100% remotely with flexible hours that support focus, autonomy, and a healthy work rhythm
Meaningful, modern projects: build impactful products using modern technologies alongside global teams and leading brands
Collaborative culture: join a supportive environment with zero micromanagement where ideas are welcomed and contributions are recognized
Well-being & support: access local well-being programs and people-focused support tailored to your location
Nice to Have
Minimum AA degree in Information Systems, related field, or equivalent experience.
Cisco Certification a plus.
AWS/Azure Certifications a plus.
Networking certifications preferred.
Experience with network and systems monitoring a plus.
Experience with ITIL a plus.
Experience with Linux a plus.
Previous experience in healthcare, life-science, pharma or bio company a plus.

Job Description

About the Role

We are looking for an IT Infrastructure Engineer to design, build, and support corporate networks, servers, and storage across on-premise and cloud environments. The mandatory requirements are hands-on experience with network equipment (Palo Alto, Cisco, Juniper), AWS, 6+ years of experience with enterprise networks, servers, and storage, and an upper-intermediate English level.

What you will do

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