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Senior Product Manager

Everbridge • Canada
Full Remote
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Drive product innovation for Everbridge's cloud-based digital operations platform, including Android and iOS mobile apps. Collaborate with engineers, UX designers, marketers, and customers to define features, manage backlogs, and support sprint processes. Requires 3+ years of product management experience in SaaS, strong customer interaction skills, and working knowledge of ITSM/ITOM.

Key Highlights
Guide product strategy for cloud-based digital operations platform including mobile apps
Collaborate with engineering, UX, and stakeholders to define and deliver features
Work closely with customers to assess market needs and prioritize investments
Key Responsibilities
Work closely with software architects and UX team to define new features
Interact with customers, sales, consulting, support, and other stakeholders to identify the highest value investments in the product
Collaborate with engineering to maintain development backlogs and support sprint process with planning, shoulder surfs, and reviews
Assist in rollouts by delivering/overseeing webinars, training, documentation, and other release artifacts
Participate in product marketing team activities
Technical Skills Required
Product Management SaaS ITSM/ITOM
Benefits & Perks
Healthcare, dental care, mental health benefits
Disability income benefits, life and AD&D insurance
Retirement savings plan with employer match
Paid time off
Nice to Have
Experience delivering Android/iOS apps
Scrum certification
Pragmatic Marketing training
Experience designing and using low-code integration platforms
Passion for technology and a keen interest in emerging trends in AI and Incident Management

Job Description

Senior Product Manager

Canada

R&D – Product Management / Full Time / Remote

This is an opportunity to help guide key components of our cloud-based digital operations platform including our Android and iOS mobile apps. If you've ever wanted a chance to drive product innovation for a dynamic and growing cloud-service company, this is the position you've been looking for.

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