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Payroll Delivery Team Leader

mi5 • United Kingdom
Relocation
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Lead the pay delivery team at MI5, providing strategic direction and operational oversight for end-to-end in-house payroll processing, audit compliance, and HMRC reporting. Deliver high-quality payroll services through continuous improvement, process enhancement, and effective stakeholder management across internal teams and external partners. Requires CIPP Level 3 qualification, full payroll lifecycle expertise, strong payroll legislation knowledge, and proven experience leading and developing payroll teams.

Key Highlights
Lead end-to-end payroll delivery, audit checks, and HMRC reporting for MI5
Develop and mentor a payroll team, fostering continuous improvement culture
CIPP Level 3 required with full payroll lifecycle and systems experience
Fixed on-site presence in Central London or Cheltenham; no remote/flexible working
Up to 40.5 days' holiday after 5 years plus strong benefits package
Key Responsibilities
Lead and manage the Payroll Delivery Team, providing strategic direction and day-to-day operational oversight
Oversee end-to-end payroll processing, ensuring accuracy, timely completion, and proper record updates
Ensure compliance with payroll legislation, controls, and audit requirements, including accurate HMRC reporting
Build and maintain strong relationships with internal stakeholders, customers, and external partners
Support team development, wellbeing, and capability building while acting as escalation point
Identify new initiatives, enhance controls, refine processes, and drive continuous improvement
Resolve complex pay disputes and queries using specialist expertise
Champion excellent customer service in a fast-paced environment
Technical Skills Required
Payroll Processing HMRC Compliance HR/Payroll Systems
Benefits & Perks
25–40.5 days annual leave
Development budget
Interest-free season ticket loan
Excellent pension scheme
Cycle to work scheme
Gym and on-site facilities
Paid parental and adoption leave
Relocation loan available
Reimbursement of interview travel costs
Internal and external training including CIPP Level 4 support

Job Description

Department

Finance, Audit and Procurement

Location(s)

Central London, Cheltenham

Salary

£49,346 London / £46,918 Cheltenham

Working pattern

Full-time, Monday to Friday, 36 hours per week (London) or 37 hours per week (Cheltenham). Due to the operational requirements of the role, attendance in the office is required and flexible or homeworking is not available.

About us

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