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Senior Talent Partner, Customer Success & Tech

light • United Kingdom
Visa Sponsorship Relocation
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Lead end-to-end hiring for Customer Success and Tech roles at Light, an AI-first fintech startup replacing legacy ERPs. Own senior and hard-to-fill searches, build proactive talent pools, and partner with leaders to shape roles and keep the hiring bar high. Requires 6+ years in-house or embedded talent acquisition in high-growth B2B SaaS or fintech, with deep London and European market knowledge.

Key Highlights
Lead hiring for Customer Success and Tech, including senior and hard-to-fill roles
Proactive sourcing and market mapping across London and Europe
Visa sponsorship and relocation support for international hires
AI-first talent team with tools like Claude, Codex, Lovable, Noon and Ashby
In-office culture in London, 4 days a week onsite
Key Responsibilities
Own Customer Success hiring end to end, from account managers to technical customer engineers and partner enablement, up to leadership
Own Product, Engineering and Design searches, including senior and hard-to-fill technical roles
Partner with leaders to shape roles, challenge briefs, and build scorecards and calibration
Diagnose and fix stalled searches across brief, comp, location, assessment, or market
Map markets for core CS and technical profiles and build talent pools before roles open
Bring great people to London from across Europe and beyond with visa sponsorship and relocation support
Benefits & Perks
Competitive salary
25 days annual leave plus public holidays
Off-sites twice a year
Visa sponsorship and relocation support
AI tools and build sessions
Nice to Have
Hands-on experience building with AI to improve recruiting
Hiring solutions or customer engineers
Hiring people with finance or accounting backgrounds into customer-facing roles
Hiring across borders, including visa sponsorship and relocation
Experience with Claude, Codex, Lovable, Noon or similar tools

Job Description

Senior Talent Partner, Customer Success & Tech

Location: London, onsite 4 days a week.

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