Talenthop
United States
Senior Linux Systems Administrator (Fully Remote)
- Ansible
- AWS
- Bash
- Cloud
AI Summary
Provides Tier 1 and Tier 2 IT support globally, managing user lifecycle, identity systems, SaaS platforms, and endpoint devices. Focuses on automation, troubleshooting, and AI technologies like Microsoft Copilot. Requires 3+ years in IT support with expertise in macOS/Windows, Microsoft 365, and identity management tools.
Key Highlights
Global IT support role for a remote-first, diverse workforce
Focus on automation, AI integration, and identity/endpoint management
Requires 3+ years of IT support experience with hands-on technical skills
Key Responsibilities
Provide Tier 1 and Tier 2 IT support via tickets, chat, email, and remote sessions
Manage user lifecycle processes (onboarding, offboarding, access requests, role changes)
Administer and troubleshoot identity systems (Okta, Entra ID, SSO, MFA) and SaaS platforms (Microsoft 365, Slack, Zoom, etc.)
Deploy, configure, and maintain endpoints using Intune, Iru, and CrowdStrike
Develop scripts and automations to improve efficiency and reduce manual tasks
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Technical Skills Required
Benefits & Perks
Health insurance coverage
Life and disability insurance
401(k) employer matching program
Paid holidays, parental leave, and paid time off
Quarterly self-care days
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Nice to Have
Experience with AI technologies like Microsoft Copilot and Claude
Support for Zoom Rooms and executive users
Basic scripting skills using PowerShell, Bash, or Python
Job Description
About Our Client:
The organization operates in the technology sector, focusing on enhancing growth, retention, and efficiency for companies and teams. It addresses challenges related to maximizing potential through industry-leading technology solutions, supporting a diverse and global workforce committed to collaboration, curiosity, integrity, ownership, and inclusion.
About the Opportunity:
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