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IT Support Specialist (Associate) - PwC Egypt Technology & Innovation Centre

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This role involves providing on-site and remote IT support for employees, including hardware/software troubleshooting, onboarding assistance, and managing IT assets. Responsibilities include laptop/device configuration, IT induction, and collaboration with firmwide IT teams. Candidates should have 0-1 year of IT support experience, preferably with Android/iOS, networking, or computer science background.

Key Highlights
On-site IT support role for PwC Egypt Technology & Innovation Centre
0-1 year of IT support experience required
Responsibilities include hardware/software troubleshooting, onboarding, and IT asset management
Key Responsibilities
Install and configure laptops for new employees
Provide IT support for hardware (laptops, printers, smartphones) and software (Windows 10, Google Suite)
Manage IT assets including registration, assignment, and recycling
Support meeting rooms and video conferences
Collaborate with firmwide IT teams on system operations and solutions
Technical Skills Required
IT Support IT Troubleshooting IT Operations
Nice to Have
CCNA or MCSA knowledge
ITIL Foundation Certification
Android/iOS app experience

Job Description

Line of Service

Internal Firm Services

Industry/Sector

Technology

Specialism

IFS - Information Technology (IT)

Management Level

Associate

Job Responsibilities

Job Description & Summary

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