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IT Support Engineer

a2g consulting bv • Netherlands
Visa Sponsorship
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AI Summary

Provide onsite and remote technical support for End User Computing, desktop, mobile devices, and IT infrastructure. Troubleshoot hardware, software, and application issues, and manage incidents through ITSM tools. Requires a Bachelor's or Master's degree, 6-8 years of experience, and strong knowledge of Windows and Microsoft 365.

Key Highlights
Provide onsite and remote IT support for end-users.
Troubleshoot hardware, software, and infrastructure issues.
Requires 6-8 years of experience and Microsoft 365 knowledge.

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Key Responsibilities
Provide onsite and remote technical support for End User Computing, desktop, mobile devices, meeting room technologies, and IT infrastructure.
Troubleshoot hardware, software, operating system, and application-related issues.
Support Microsoft 365 applications.
Support and troubleshoot Apple iPhone/iPad and Android devices.
Support Microsoft Teams Rooms and video conferencing solutions.
Provide onsite hands-and-feet support to Infrastructure, Network, Security, Server, and Workplace teams.
Manage incidents and service requests through ServiceNow or equivalent ITSM tools.
Technical Skills Required
Microsoft 365 ServiceNow Windows 10/11

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Benefits & Perks
20 days of holiday per year
Certification reimbursement
Income Tax Return Filing
Visa Sponsorship
Possibility of bonus

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Nice to Have
Basic networking knowledge: LAN, Wi-Fi, TCP/IP, and VPN.
Familiarity with ServiceNow or other ITSM ticketing platforms.
Understanding of hardware troubleshooting and IT asset lifecycle management.

Job Description

Contract: 12 months (subject to extension).

Location: Amsterdam, Netherlands.

Salary: Not a constraint for the right candidate!

Experience: 6-8 years.

Hybrid: 2 days Work from Home 3 days Work from Office

Your Profile & DNA:

We are looking for a customer-focused IT Support Engineer to provide onsite and remote technical support across End User Computing (EUC), desktop support, mobile devices, meeting room technologies, and IT infrastructure.

The ideal candidate should have hands-on experience in enterprise IT support environments, strong troubleshooting skills, and the ability to deliver excellent end-user support.

Roles & Responsibilities

1. Desktop & End User Support

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Job Overview
Posted Nov 10, 2026
Employment Contract
Experience Mid-Senior level
Location Netherlands
Category Networking
Company a2g consulting bv
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