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Sr. Communications & Email Marketing Associate

ninjaholdings • United States
Full Remote
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Develops, executes, and optimizes email, SMS, and push campaigns to drive customer acquisition, retention, and engagement. Manages full lifecycle of customer communications, including strategy, QA, execution, and reporting. Requires 4+ years of experience in email/CRM marketing, proficiency in multichannel platforms, and strong analytical/technical skills.

Key Highlights
Manages full lifecycle of email/SMS/push campaigns for customer acquisition, retention, and engagement
Requires 4+ years of experience in email/CRM marketing, preferably in financial services
Must have proficiency in multichannel marketing platforms (e.g., Iterable, Braze) and technical skills (HTML/CSS, SQL)
Key Responsibilities
Develop and execute email, SMS, and push marketing campaigns
Debug technical issues related to HTML/CSS, journeys, and email execution
Monitor and maintain email deliverability and performance metrics
Collaborate with PM and engineering teams on marketing-related features
Technical Skills Required
Email Marketing CRM Marketing SQL
Benefits & Perks
Flexible Paid Time Off
Health Benefits (medical, dental, vision)
401(k) with matching contribution
Paid Family Leave
Annual Wellness & WFH Subsidies
Employee Referral Program
Nice to Have
Experience with referral and affiliate marketing
Experience with Figma, Canva, Validity/Litmus
Experience working in a remote environment

Job Description

Founded in 2017, NinjaHoldings works to give everyday Americans better access to financial services than traditional institutions typically provide. Through our CreditNinja and NinjaCard brands, we offer digital banking and lending products designed for consumers often overlooked, paired with incentives that support long-term financial improvement. Our Edge brand extends this expertise to other companies, providing underwriting, fraud detection, and analytics services.

Job Summary

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