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Associate Community Manager

Creative Assembly • United Kingdom
Relocation
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Associate Community Manager for the Alien: Isolation 2 community at Creative Assembly. Build player relationships, manage Discord and social content, and support community activations. Requires interest in games, knowledge of social/community platforms, empathy, and Microsoft Suite proficiency.

Key Highlights
Associate Community Manager for Alien: Isolation 2
Entry level role with growth opportunities
Hybrid work with 3 days in studio
Relocation package available
Equal opportunities employer
Key Responsibilities
Foster direct, meaningful relationships with players to build trust and loyalty
Collaborate cross-functionally to design and implement community activations
Monitor, expand and take full ownership of the official Alien: Isolation 2 Discord server
Help create and schedule social media posts and other community-facing content
Gather and analyze engagement metrics to identify risks and opportunities
Help prepare reports translating social data into actionable strategies
Help manage relationships with content creators
Help plan and run online and real-life community events
Technical Skills Required
Microsoft Office Social media platforms
Benefits & Perks
Work from Anywhere for a temporary period each year
Enhanced holiday allowance
Maternity and paternity breaks
Flexibility with core hours
No-notice holidays
Performance-based discretionary bonus scheme
Bespoke relocation package for you and your dependents
Private medical and dental insurance
Life insurance
Free health care screening
Free games
Work parties
Discounts on technology
Wellbeing support
Virtual confidential counselling
Nice to Have
Knowledge of the Alien IP
Interest in horror media
Understanding of brand and marketing disciplines
Understanding of social and sentiment monitoring tools

Job Description

The Role

Creative Assembly is looking for an Associate Community Manager to join our Survival team based at our studio in Horsham, in the heart of West Sussex, to build relationships with and create unforgettable experiences for the Alien: Isolation 2 community.

In this role, the successful candidate will be the voice of the players and work closely with development, brand and publishing disciplines to help build future campaigns and community activations for Alien: Isolation 2. Tasks and responsibilities may change over the course of the campaigns depending on emerging needs. This is an entry level position with opportunity for growth and progression.

What you’ll be doing

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