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IT Infrastructure and Projects Manager

hec group • Canada
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AI Summary

Manager, IT Infrastructure and Projects leads planning and delivery of IT infrastructure projects across Canadian and US sites. Owns project timelines, budgets, stakeholder communication, and manages and develops the infrastructure team for project delivery and operations. Requires 5+ years of technical experience, end-to-end IT project leadership, infrastructure and network architecture expertise, and eligibility to work in Canada and the United States.

Key Highlights
Leads IT infrastructure projects from scoping and design through implementation and hand-off across Canadian and US sites.
Owns project timelines, budgets, stakeholder communication, and infrastructure team management.
Architects corporate network topologies and reads architectural/construction blueprints and floor plans.
Manages vendor relationships and oversees infrastructure operations, security, backup/disaster recovery, and change management.
Requires 5+ years of technical experience and eligibility to work in Canada and the United States.

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Key Responsibilities
Plan, lead, and deliver IT infrastructure projects, including scope definition, timelines, budget, and resource management.
Own project execution end-to-end, from requirements gathering and solution design through implementation, testing, and production hand-off.
Coordinate with cross-functional teams and vendors to deliver solutions on schedule, providing clear status updates to stakeholders and leadership.
Manage risks and issues throughout the project lifecycle, escalating and resolving blockers as they arise.
Maintain a project roadmap and prioritize the infrastructure project portfolio in partnership with IT leadership.
Define and track success criteria for projects, ensuring solutions are delivered to scope, on time, and within budget.
Supervise, mentor, and develop infrastructure team members, setting clear goals and supporting their growth.
Assign and prioritize workload across the team to balance project delivery and operational obligations.
Foster a collaborative, accountable team culture and support onboarding of new team members.
Architect and design corporate network topologies for new sites, expansions, and renovations, including cabling paths, switch/AP placement, and server and telecom room requirements.
Read and work directly from architectural and construction blueprints and floor plans to plan IT infrastructure ahead of and during builds.
Partner with Facilities, Security, and other departments to develop functional plans covering physical security and device/workstation layouts.
Translate site and construction plans into technical specifications, equipment lists, and installation sequencing for project teams and contractors.
Manage vendor relationships for infrastructure projects, including scoping, contracting support, and delivery accountability.
Partner with other IT and business teams to gather requirements and ensure infrastructure initiatives align with organizational needs.
Set direction and standards for infrastructure systems, networks, and cloud environments.
Oversee ongoing performance, availability, and health of infrastructure systems handed off from completed projects.
Ensure infrastructure operations follow established security, backup/disaster recovery, and change management practices.
Maintain documentation for infrastructure projects and systems, including scope, network diagrams, architecture decisions, and operational runbooks.
Identify opportunities to improve project delivery processes and infrastructure operational standards.

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Technical Skills Required
Networking Systems Administration Cloud Platforms

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Nice to Have
Experience with Microsoft 365, Active Directory/Microsoft Entra ID, and endpoint management platforms (e.g., Microsoft Intune)
Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent practical experience considered an asset
Exposure to cloud infrastructure platforms (e.g., Azure) and IT service management tools

Job Description

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Job Overview
Posted Nov 06, 2026
Employment Full-time
Experience Mid-Senior level
Location Canada
Category Networking
Company hec group
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