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Senior Service Delivery Engineer

flextrade • United Kingdom
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Senior engineer in the Service Delivery team supporting and improving FlexTrade's SaaS environment. Responsibilities include incident management, infrastructure resiliency, patch management, automation, and capacity planning. Requires systems administration experience across Windows, VMware, Citrix, storage, Linux, and networking.

Key Highlights
Senior engineer in Service Delivery supporting FlexTrade's SaaS environment
Incident management and site resiliency engineering
Windows, VMware, Citrix, storage, Linux, and networking experience
Weekend on-call and on-site datacenter visits
Visa sponsorship subject to annual cap
Key Responsibilities
Proactively identify and remediate performance, capacity, and resiliency issues in the SaaS infrastructure
Provide L2-3 support for incidents and SaaS hosting/operations
Perform incident management and remediate complex issues across servers, storage, infrastructure, virtualization, and Citrix environments
Participate in weekend on-call schedule and on-site datacenter visits
Patch management and automate tasks with basic scripting
Provide system performance tuning, optimization, and capacity planning
Technical Skills Required
Windows VMware Linux
Nice to Have
Strong Citrix experience
ServiceNow (SNOW) ticketing system experience

Job Description

FlexTrade Systems is a provider of customized multi-asset execution and order management trading solutions for buy- and sell-side financial institutions. Through deep client partnerships with some of the world's largest, most complex and demanding capital markets firms, we develop the flexible tools, technology and innovation that deliver our clients a competitive edge. Our globally distributed engineering teams focus on adaptable technology and open architecture to develop highly sophisticated trading solutions that can automate and scale with your business strategies.

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