Happyglobal Service
United States
Senior Product Designer (AI-Driven Visual Storytelling)
- AI
- Designer
- Figma
- Prototyping
AI Summary
Lead strategic vision and conceptual design for AI-driven customer experiences in insurance claims management. Design human-AI agent interactions, experience models, workflows, and reusable agentic patterns. Requires 12+ years in digital product design, AI/ML or data-driven product experience, and strong systems thinking.
Key Highlights
Lead strategic vision and conceptual design for AI-driven customer experiences.
Design human-AI agent interactions and reusable agentic patterns.
Conduct client discovery, prototyping, and usability testing.
Navigate tradeoffs across user needs, AI/ML, feasibility, and regulation.
Requires 12+ years in digital product design and AI/ML experience.
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Key Responsibilities
Lead the strategic vision and conceptual design outcomes which provide a clear direction for customer experiences across the AI landscape.
Design human and AI agent interactions, including how the system communicates uncertainty, automation, control, intervention, and recovery.
Define the experience model, conceptual model, information architecture, core workflows, interaction patterns, and guiding principles.
Build reusable agentic patterns and design-system foundations that let the experience scale.
Conduct discovery directly with clients to inform experience decisions.
Validate concepts through rapid prototyping and usability testing.
Establish a scalable experience architecture across a complex, evolving platform.
Partner with leadership, stakeholders, and cross-functional team members to shape the product.
Navigate tradeoffs across user needs, AI/ML capabilities, technical feasibility, and regulatory requirements.
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Technical Skills Required
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Benefits & Perks
Medical, dental, and vision insurance
Short and long-term disability, life insurance, and AD&D
401k matching
Family, wellness, and pet benefits
Paid time off and sick leave
100% paid parental leave
Flexible schedule for new parents
Catered lunches
Happy hours
Pet-friendly spaces
Monthly technology stipend
$1,000/year professional development
Tuition reimbursement
Job Description
About Us
EvolutionIQ’s mission is to deliver state of the art technology that helps insurance claims teams make claims handling more accurate, fair, and efficient, so that more people impacted by injury or illness can continue their lives with dignity and stability. We are currently experiencing massive growth and to accomplish our goals, we are hiring world-class talent who want to help build and scale internally, and transform the insurance space. Our team is our #1 priority, and we have been named one of Inc.’s Best Workplaces 3 years in a row and Built In’s Best Places to work in 2025 and 2026!
About You
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