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Product Designer

retell ai • United States
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AI Summary

Retell AI is hiring a Product Designer to own end-to-end product design across core user workflows for its voice AI platform. The role involves shaping features from first principles, conducting customer research, and building and evolving the design system. Candidates should have 5+ years of product design experience on shipped products and a strong user-centered design background.

Key Highlights
Own end-to-end product design across core user workflows
Shape interactions with AI voice agents into clear, intuitive experiences
Conduct customer interviews and translate user pain points into design solutions
Build and evolve Retell’s design system
5+ years of product design experience on shipped products

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Key Responsibilities
Own the product experience end-to-end, from early concepts and PRDs to polished, shipped features used by real customers in high-stakes, real-time scenarios.
Shape how users interact with AI voice agents, turning complex, technical workflows into clear, intuitive, and human experiences.
Work side-by-side with engineers and founders to define, refine, and ship features, ensuring design intent and quality are preserved all the way to production.
Be the voice of the user, conduct customer interviews, gather feedback, and translate real user pain points into thoughtful design solutions.
Proactively raise the UX bar by identifying friction, inconsistencies, and opportunities across the product, and driving improvements from idea to launch.
Build and evolve Retell’s design system, setting standards for consistency, scalability, and craftsmanship as the product and team grow.
Hold a high bar for craft and quality, sweating the details and refusing to compromise on clarity, usability, or polish.
Influence product direction through design, contributing strong opinions, clear rationale, and taste-driven decisions that shape what we build next.

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Benefits & Perks
100% coverage for medical, dental, and vision insurance
$70/day DoorDash credit for unlimited breakfast, lunch, dinner, and snacks
$200/month wellness reimbursement
$300/month commuter reimbursement
$75/month phone bill reimbursement
$50/month internet reimbursement

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Job Description

ABOUT RETELL AI

Retell AI is using first-principles thinking to reimagine the call center with cutting-edge voice AI. Thousands of companies now use Retell's AI voice agents to handle sales, support, and logistics calls that once required large teams of human agents. Backed by Y Combinator, Alt Capital, and other leading investors, we've scaled to $80M in ARR with a team of 50, up from $5M at the start of 2025, and are now valued at over $1.5B.

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Job Overview
Posted Nov 04, 2026
Employment Full-time
Experience Mid-Senior level
Location United States
Category Graphic Design
Company retell ai
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