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Shared Services Manager, People Operations (India)

harness • India
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Lead and scale Harness's India-based People Operations shared services team, managing onboarding, offboarding, compliance, HRIS data integrity, and Workday operations. Oversee U.S. H-1B and green card case administration for India-based employees. Requires 7+ years of HR/People Operations experience, 4+ years of hands-on Workday expertise, and proven ability to build scalable processes in a high-growth environment.

Key Highlights
Lead and scale India-based People Operations shared services team
Oversee U.S. H-1B and green card case administration for India-based employees
Workday super-user role following December 2026 go-live
Key Responsibilities
Lead and manage an India-based People Operations shared services team
Oversee onboarding, offboarding, compliance administration, and HRIS data integrity
Serve as a Workday super-user and lead troubleshooting for India-specific data
Coordinate U.S. H-1B and green card case administration for India-based employees
Ensure compliance training and employment-law compliance for India location
Manage escalations and complex employee issues
Deliver timely and accurate ticket resolution
Technical Skills Required
Workday HRIS Data Management Compliance Administration
Nice to Have
Prior experience supporting U.S. immigration processes (H-1B, green card/PERM)
Experience in a global, matrixed environment
Subject-matter expertise in cross-functional systems implementation

Job Description

Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal. As the Shared Services Manager for People Operations, India, you will lead and scale Harness's India-based People Operations shared services function. You'll build, manage, and develop a team responsible for onboarding, offboarding, compliance administration, HRIS data integrity, and Workday operations, while serving as an India-based Workday super-user following our December 2026 go-live.

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