Crytek
Germany
Service Desk Technician
Networking Full-time 4h ago
- Cloud
- GIT
- Itil
- Linux
AI Summary
Keep critical infrastructure running by maintaining, monitoring, and troubleshooting applications and systems across cloud and on-premises platforms. Own Tier 2/3 escalation, Active Directory, cloud IAM, automation, documentation, and 24/7 operational support. Requires an active DoD Secret or Top Secret clearance, Linux and Active Directory experience, AWS knowledge, automation skills, and CompTIA Security+.
Key Highlights
Senior Systems Administrator supporting secure, reliable infrastructure for mission-critical systems.
Owns Tier 2/3 escalation, Active Directory, cloud IAM, automation, documentation, and 24/7 operations.
Requires active DoD Secret or Top Secret clearance and CompTIA Security+.
Linux, networking, AWS, and infrastructure-as-code experience are required.
Salary range is $90,000-$160,000 USD with relocation assistance available.
Key Responsibilities
Maintain and support the integrity of system networks through technical support and configuration management
Perform daily maintenance, monitoring, and troubleshooting of applications, networking problems, and systems issues across both cloud-hosted and on-premises platforms
Serve as a primary escalation point (Tier 2/3) for infrastructure incidents, outages, and performance degradation
Administer Active Directory including GPO, role-based access controls, and user/group policy management
Support cloud identity and access management (IAM) tools and practices
Build and maintain automation workflows using Ansible, Terraform, Docker, and Kubernetes to reduce manual effort and improve reliability
Perform software and system installations, upgrades, routine automation, and cybersecurity risk mitigation tasks
Provide responsive, solutions-oriented support to system users, ensuring reliable access to tools and systems
Maintain accurate, thorough documentation in Confluence — system configurations, change records, runbooks, and SOPs
Track and manage work through Jira, communicating scope and status effectively to the team and stakeholders
Coordinate with security and compliance teams to ensure systems meet DoD standards and hardening requirements
Support 24/7 operations including shift work and on-call rotations as mission requires
Contribute to team knowledge sharing and support the mentorship of junior administrators (L1/L2)
Proactively identify issues, anticipate roadblocks, and escalate appropriately when needed
Take responsibility for personal development and demonstrate a growth mindset
You use modern AI tools with judgment: integrating them into workflows where they're impactful, reviewing their outputs, and handling proprietary or sensitive data responsibly
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Technical Skills Required
Benefits & Perks
100% employer-paid health, dental, and vision for you and your dependents
Up to 6% match to 401(k) contributions with additional discretionary 4% profit share on day one
Every role is eligible for an annual performance bonus
$200,000 employer-paid life insurance, plus short- and long-term disability coverage
$5,000 annual professional development budget per employee
20 days PTO, plus 8 paid holidays
Pet insurance, onsite gym, and flexible schedule
Relocation assistance is available for full-time positions
Discover our full range of relocation jobs with comprehensive support packages to help you relocate and settle in your new location.
Nice to Have
CISSP or CEH certification
Advanced Ansible, Terraform, or Kubernetes usage in classified or production environments
Linux certifications (RHCSA, RHCE, LPIC, or equivalent)
Familiarity with CI/CD pipelines or DevSecOps practices
Job Description
Why This Role Matters
At Bluestaq, mission success depends on systems that are secure, reliable, and always ready. As a Senior Systems Administrator, you'll keep critical infrastructure running — maintaining, monitoring, and troubleshooting the applications and systems our teams and customers depend on around the clock. Your work directly strengthens the technical backbone behind Bluestaq's most important missions.
What You'll Own
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