Sales and Marketing Operations Manager (Remote)

smartsourcing • Philippines

Remote

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AI Summary

Drive performance, process excellence, and strategic alignment across global sales and marketing operations in a fully remote role. Optimize workflows, lead data-driven initiatives, and manage cross-functional teams while leveraging CRM and analytics tools. Requires analytical depth, project leadership, and strong stakeholder communication across time zones.

Key Highlights

Fully remote role with teams based in Australia and Cebu City, Philippines

Strategic leadership in performance analytics, CRM optimization, and process improvement

Direct oversight of Sales Support/Admin team and cross-functional collaboration

Key Responsibilities

Develop and analyze sales/marketing performance reports, translating complex data into actionable insights for strategic decision-making

Lead CRM enhancements (Salesforce), sales operations optimization, and automation initiatives to improve workflow efficiency

Oversee the Sales Support/Admin team, including workload management, performance oversight, and professional development

Act as the operational bridge between Sales, Marketing, and other departments, ensuring strategic alignment and cross-functional collaboration

Monitor and report on marketing campaign effectiveness, aligning with sales objectives and revenue targets

Maintain AI literacy, evaluate AI-supported tools, and identify opportunities for process improvement through automation and digitization

Provide structured performance updates and strategic briefings to leadership, including the Sales & Marketing Director

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Technical Skills Required

Salesforce Advanced Microsoft Excel Project Management (e.g., Asana, Jira)

Benefits & Perks

5-day Christmas Leave

Healthcare coverage from Day 1 for you and your family

Free lunch and barista-crafted coffee daily

Night shift differential for evening schedules

Subsidized gym membership and sports wellness clubs

Smartsourcing Exclusives (employee discounts)

Themed BFFs, monthly knockoffs, summer parties

Community give-back programs and personal development workshops

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Nice to Have

Postgraduate qualifications or professional certifications in Business Administration, Marketing, or Data Analytics

Experience with SEO/SEM, social media marketing, and email marketing platforms (e.g., Mailchimp, HubSpot)

Proficiency in additional CRM platforms beyond Salesforce

Experience with Power BI or Google Data Studio for advanced data visualization

Job Description

Be the force behind high-performing sales and marketing operations.

Hi! We're Smartsourcing, and we're looking for a Sales and Marketing Operations Manager to drive performance, process excellence, and strategic alignment across sales and marketing functions. In this role, you'll work closely with the Sales & Marketing Director to optimize operations, improve workflows, and support data-driven strategies—helping teams perform efficiently and achieve business goals.

Where? JEG Tower, Archbishop Reyes, Corner Acacia St., Barangay Kamputhaw, Cebu City, 6000 Cebu

About the Role

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