Technical Delivery Manager

social security scotland • United Kingdom

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AI Summary

Lead the delivery of digital products and services within Social Security Scotland's Digital Services team. Build and maintain high-performing teams, applying Agile and Lean methodologies to ensure successful project outcomes. Manage stakeholder relationships, supplier coordination, and delivery risks across the Agency's portfolio of change.

Key Highlights

Accountable for the performance and motivation of the delivery team

Practitioner-level ability in Agile and Lean practices required

Hybrid working model with a minimum of 2 days per week in Glasgow or Dundee

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Key Responsibilities

Build and maintain teams, ensuring they are motivated, collaborating, and working well

Identify obstacles and help the team to overcome them

Focus the team on what is most important to the delivery of products and services

Encourage and facilitate continuous improvement of the delivery team

Coach and mentor both team members and others to apply the most appropriate Agile and Lean tools and techniques

Apply and adapt effective delivery methods

Promote continuous improvement and resilience

Support teams in tracking delivery outcomes

Manage supplier and stakeholder relationships

Understand government processes and third-party dependencies

Manage stakeholder expectations and communication

Ensure compliance with service standards

Manage delivery priorities, pace and progress as well as proactively manage risks, issues and dependencies

Coach teams in adopting effective delivery practices

Use data to inform planning and decisions and resolve blockers and delivery challenges

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Technical Skills Required

Agile Lean Project Management

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Benefits & Perks

Flexible working options

Hybrid working style

Disability Confident Employer with reasonable adjustments

Job Description

We currently have an opportunity for a Technical Delivery Manager to join our Digital Services team. This role will suit someone who is confident taking accountability for the performance of a delivery team and ensuring outcomes are achieved.At this level, you will build and maintain teams, making sure they are motivated, collaborating effectively, and focused on delivering digital services. You will identify and remove obstacles, keep delivery momentum, and prioritise what matters most.

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