Senior Delivery Manager

office for national statistics • United Kingdom

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AI Summary

Lead the delivery of complex, high-risk products and services within the ONS Automation function, focusing on low-code and AI technologies. Manage the Centre of Enablement and Citizen Developer Governance roadmap, coordinating risks, dependencies, and stakeholder engagement. Requires expert-level Agile and Lean practices, life cycle management, and strong leadership skills.

Key Highlights

Accountable for the effective delivery of complex, high-risk products and services across the product life cycle.

Lead the Centre of Enablement and Citizen Developer Governance roadmap to drive innovation and productivity.

Expert-level proficiency in Agile and Lean practices, with a focus on coaching, mentoring, and continuous improvement.

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Key Responsibilities

Lead the delivery of the Centre of Enablement and Citizen Developer Governance roadmap, ensuring successful delivery of products, services and continuous improvement initiatives.

Work with the Service Owner and Service Manager to translate strategic priorities into clear delivery plans, milestones and measurable outcomes.

Manage complex risks, issues, dependencies and competing priorities across multiple teams and stakeholders, ensuring delivery momentum is maintained.

Coordinate the development and implementation of governance processes, standards, assurance activities and service improvements that enable safe and effective use of low-code technologies.

Build and maintain strong relationships with senior leaders, technical specialists, platform teams and business stakeholders, facilitating collaboration and informed decision-making.

Provide delivery reporting, performance insights and recommendations to support governance boards, service reviews and strategic planning activities.

Promote Agile and Lean delivery practices, fostering a culture of continuous improvement, innovation and evidence-based decision making.

Support and develop communities of practice, encouraging knowledge sharing, capability development, mentoring and collaboration across the organisation.

Act as an escalation point for delivery challenges, resolving complex issues and driving solutions that balance governance, user needs and organisational priorities.

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Technical Skills Required

Agile and Lean Practices Life Cycle Management Low-code Technologies

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Benefits & Perks

Civil Service Defined Benefit Pension scheme contribution of £16,472

Salary of £56,861

Disability Confident Leader employer with reasonable adjustments support

Job Description

The Office for National Statistics (ONS) is the UK’s largest producer of official statistics, covering a range of key economic, social, and demographic topics. These include measuring changes in the value of the UK economy, estimating the size, geographic distribution, and characteristics of the population, and providing indicators of price inflation, employment, earnings, crime, and migration.

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