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Staff Software Engineer, Platform & Infrastructure (Global Scale)

Stream • Netherlands
Remote Visa Sponsorship Relocation
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Lead the design and optimization of Stream’s global infrastructure platform, ensuring sub-millisecond latency, 99.999% uptime, and cost-efficient scaling. Define SLOs, build self-hosted open-source tooling, and drive observability, cost visibility, and incident resolution for a high-growth, globally distributed team.

Key Highlights
Own the end-to-end infrastructure platform for a billion+ user-facing services with strict SLOs (99.999% uptime, single-digit ms latency).
Shape company margins by optimizing hosting, reducing costs, and eliminating wasteful spending via FinOps and cloud commitments.
Build internal tools (debugging, deployment, observability) and external customer-facing tools with full ownership from design to execution.
Key Responsibilities
Define platform SLOs (latency, uptime, error rates) and measure customer app health across global services.
Lead infrastructure decisions (hosting, scaling, cost tradeoffs) with cross-team collaboration (backend, video, moderation).
Design and implement internal tooling (deployment, debugging, observability) and external customer-facing tools.
Own on-call rotation, reduce alert noise, and ensure durable fixes for incidents via root-cause analysis.
Integrate cost visibility into engineering decisions via FinOps practices and team-specific infrastructure budgets.
Technical Skills Required
Distributed Systems Design Go/Python (Production Code) Cloud Infrastructure (GCP/AWS)
Benefits & Perks
28 days paid time off + Dutch public holidays
Pension plan, commute coverage (NS Business Card/Swapfiets), €60/month fitness contribution
Work from anywhere (up to 4 weeks/year), full Dutch statutory leave (topped-up paternity leave)
MacBook Pro + peripherals, relocation support, visa sponsorship, 30% ruling support
Learning & development budget, catered lunches/snacks, Amsterdam office
Conference attendance/speaking opportunities, open-source SDK contributions
Nice to Have
Production Kubernetes (cluster architecture, migrations)
PostgreSQL at scale (sharding, replication, CloudNativePG)
Valkey/Redis on Kubernetes, real-time systems (WebSockets/WebRTC)
Multi-cloud AWS/GCP migrations, cloud commitment strategies
SLO design, Prometheus/Grafana observability, open-source contributions

Job Description

The role

We are hiring a Staff Software Engineer for our Infrastructure team.

Stream runs behind apps that more than a billion people use: billions of API requests a month, a 99.999% uptime promise, and a small team keeping it all running. Infrastructure here decides how fast our products feel, how well they scale, and how quickly we can launch new ones.

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