Senior AWS Engineer/Developer with Genesys Cloud CX Integration Expertise

ascii group, llc • United State

Remote

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AI Summary

We are seeking a Senior AWS Engineer/Developer with 5+ years of experience to lead cloud-based application development and integration for a contact-center project. The role (75% AWS, 25% Genesys) requires expertise in serverless architectures, REST APIs, and Genesys Cloud CX platform integrations. Strong troubleshooting, collaboration, and Python/Java/JavaScript development skills are essential.

Key Highlights

75% AWS engineering/development, 25% Genesys Cloud CX expertise for contact-center project

Hands-on experience with serverless architectures, REST APIs, and application integrations

Must have 5+ years of AWS development and Genesys Cloud CX integration experience

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Key Responsibilities

Design, build, and integrate cloud-based applications using AWS services (e.g., Lambda, API Gateway, DynamoDB, SQS/SNS, EventBridge)

Develop and maintain serverless and event-driven architectures for contact-center applications

Troubleshoot and support AWS-hosted applications, ensuring high availability and performance

Integrate AWS services with Genesys Cloud CX platform, focusing on APIs, authentication, and application-to-application communication

Collaborate with cross-functional teams to understand technical environments, resolve issues, and drive development activities

Technical Skills Required

Amazon Web Services Genesys Cloud CX Python

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Nice to Have

Java

JavaScript/Node.js

Experience with REST APIs, JSON, and web services

Troubleshooting and monitoring tools (e.g., CloudWatch, IAM)

Job Description

Title : AWS Engineer/Developer with Genesys

Location : Anywhere in USA/Canada, Remote is acceptable

Duration : 12+ Months

Rate : OPEN

Visa Status : Any

In-Person Interview : No

Relevant Experience (in Yrs.) : 5+

Detailed Job Description:

We are seeking a strong AWS Engineer / Developer with hands-on Genesys experience to support an ongoing contact-center-related project. The role is predominantly focused on AWS engineering/development (approximately 75%), complemented by Genesys expertise (approximately 25%).

Required Skillsets

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