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Senior Social Media Manager (B2B SaaS & Reputation Management)

Muck Rack • United State
Remote
Apply Now

Lead Muck Rack’s social media strategy, brand reputation, and engagement across platforms to drive business growth. Develop data-driven campaigns, monitor social listening, and optimize performance metrics for a fully distributed, AI-powered PR SaaS company. Requires 5+ years of B2B SaaS social media expertise, crisis management, and analytics proficiency.

Key Highlights
5+ years of B2B SaaS social media management experience required
Fully remote, distributed team with annual company offsite (Mexico)
AI-driven, metrics-focused role with crisis management responsibilities
Key Responsibilities
Develop and execute social media strategies aligned with company goals and campaigns
Create engaging copy for campaigns and collaborate with design/communications teams
Monitor social media mentions, escalate issues, and respond in a timely manner
Analyze and report on social media performance metrics and engagement
Manage social media calendar, publish, and schedule posts across platforms
Technical Skills Required
Social Media Strategy (B2B SaaS) Social Listening & Competitive Tracking Reputation Management
Benefits & Perks
Fully remote work with permanent remote setup
Home office stipend, phone/internet reimbursement, coworking membership
401(k) with employer contributions, equity opportunities, comprehensive health/dental/vision insurance
4+ weeks PTO, 13 paid holidays, 16 weeks fully paid parental leave
Unlimited Coursera/O’Reilly access, bi-annual performance reviews
Quarterly wellness stipend, free Headspace subscription
Transparent compensation (geo-neutral in US, market-based globally)
Quarterly bonus plan
Nice to Have
Proficient in Sprout Social or similar platforms
Experience with Muck Rack’s platform or Google Analytics
Paid social media advertising optimization
Video production, scripting, and editing
AI tool integration for productivity

Job Description

Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack’s AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR’s impact on business outcomes. By combining media database, monitoring, and reporting into one dynamic platform, we empower teams to collaborate seamlessly, pitch effectively, and analyze results faster and more efficiently.

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