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Social Media Manager (B2B SaaS, Brand Reputation)

Muck Rack • Canada
Remote
Apply Now

Lead the development and execution of social media strategies that align with business goals and protect brand reputation. Drive community engagement, monitor conversations, and report on performance across LinkedIn, Instagram, TikTok, and X. Require 5+ years of B2B SaaS social media management experience and expertise in analytics and paid social.

Key Highlights
Develop and execute B2B SaaS social media strategies across multiple platforms
Monitor brand reputation, respond to mentions, and report on engagement metrics
Collaborate cross‑functionally with design, communications, and marketing teams
Key Responsibilities
Develop and execute social media strategy aligned with company goals and campaigns
Create creative and engaging copy for campaigns
Collaborate with design, communications and marketing teams on strategy, measurement and creative execution
Engage with the community of public relations professionals, journalists, and media‑adjacent audiences on social platforms
Monitor social media mentions, escalate issues and respond in a timely manner
Analyze and report on results
Manage social media calendar, publish and schedule posts
Technical Skills Required
Social Media Management Social Listening & Analytics Paid Social Advertising
Benefits & Perks
Fully remote work (permanent)
Home office stipend, phone & internet reimbursement, coworking membership
Comprehensive medical, dental, vision, disability and life insurance
401(k) with employer contributions and equity opportunities
4+ weeks PTO, paid sick/mental health days, 13 holidays, up to 16 weeks paid parental leave
Quarterly wellness stipend and free Headspace subscription
Learning & development access to Coursera and O’Reilly
Nice to Have
Experience with reputation and crisis management
Running and optimizing paid social media advertising
Video production, scripting and editing
Incorporating AI tools into daily workflow
Employee advocacy program experience

Job Description

Muck Rack is trusted by thousands of organizations around the world to understand how their brands show up across news, social media and AI-generated answers.

Our AI-powered platform connects the entire PR workflow in one place, helping communications teams manage media relationships, understand the conversations shaping their brands, take action and measure their impact. Combined with analyst-led Media Intelligence and advisory services, Muck Rack turns signals into insights and insights into action.

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