S

AI Agent Developer / Customer Success Engineer

sim • United State
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AI Summary

Develop and deploy autonomous AI agents for enterprise systems by translating customer workflows into production-ready solutions. Own end-to-end deployments, from understanding customer problems to engineering continuous improvement systems. Requires strong software building skills, customer interaction, and the ability to explain technical decisions clearly.

Key Highlights
Build and deploy autonomous AI agents for enterprise systems.
Work directly with customers to understand and implement their workflows.
Own the full lifecycle of agent development and deployment, shaping product direction.
Key Responsibilities
Work directly with customers to turn their workflows into agents that run in production.
Own deployments end to end: developing a deep understanding of their problems, building integrations, shipping agents and evals, and engineering systems for continuous improvement.
Shape Sim's product direction by identifying recurring challenges, translating production feedback into platform capabilities, and informing future development.
Technical Skills Required
Software Development System Engineering Customer Interaction
Benefits & Perks
$190K–$250K base salary
0.25%–0.4% equity grant
Visa sponsorship

Job Description


Our mission is to automate knowledge work.

Sim is a platform to build autonomous AI agents for enterprise systems. Teams connect their integrations and Sim builds a knowledge graph of company data and processes; from there, they work with Sim to build and monitor the AI agents and workflows that run production systems.

Sim is talent-dense. We're looking for special people who are mission-driven, passionate, and creative.

We're a team of 10 working full-time, in person in San Francisco. We have a flat organization: you'll work directly with the founders and own your work from idea to execution. We sponsor visas.

About The Role

You'll work directly with customers to turn their workflows into agents that run in production. You'll own deployments end to end: developing a deep understanding of their problems, building integrations, shipping agents and evals, and engineering systems for continuous improvement. Your experience on the front lines will shape Sim's product direction: identifying recurring challenges, translating production feedback into platform capabilities, and informing what we build next.

You may be a fit if

  • You can build useful software, work through unfamiliar systems, and explain technical decisions clearly.
  • You enjoy working with customers and taking a project from the first conversation to production.

New graduates are welcome. We care about what you can do; projects, internships, and independent work count.

Compensation

$190K–$250K base plus a 0.25%–0.4% equity grant.

Applying

If there appears to be a fit, we'll reach out to schedule 1-2 short technicals. After, we'll schedule an onsite in our office, where you'll work on a small project, discuss ideas, and meet the team.

Equal Opportunity

Sim is committed to creating an inclusive environment for all employees. We celebrate diversity and are committed to creating an inclusive environment for all team members. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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