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People Operations Specialist (Provider Lifecycle & HR Operations)

Serbia
Full Remote
This Job is No Longer Active This position is no longer accepting applications

Own the full provider lifecycle—from preboarding to offboarding—at MEDvidi, an AI-driven mental healthcare platform. Drive efficiency in onboarding workflows, automate manual tasks, and ensure data accuracy across HR systems. Requires 2+ years in HR operations, strong analytical skills, and fluency in English and Russian.

Key Highlights
Full ownership of provider lifecycle (preboarding, onboarding, offboarding) with direct business impact on revenue and patient care
Opportunity to restructure and automate workflows using Notion, Zapier, and HRIS systems (BambooHR)
Cross-functional collaboration with Finance, Legal, and Clinical Operations in a remote-first, high-growth environment
Key Responsibilities
Manage end-to-end preboarding and onboarding for new providers, including document collection, system setup, and welcome meetings
Oversee provider offboarding workflows, coordinating with Finance, Legal, and Clinical Operations for documentation and system access removal
Build and maintain HR operational reports on provider lifecycle metrics (time-to-onboard, completion rates, offboarding timelines, document status)
Maintain referral bonus eligibility tracking and ensure data accuracy across HR systems (BambooHR, Notion, Justworks, internal databases)
Identify and automate recurring manual tasks in provider lifecycle workflows, documenting processes and SOPs as workflows evolve
Technical Skills Required
HRIS Systems (BambooHR) Notion (task management, databases, automation) Data Analysis & Reporting
Benefits & Perks
Competitive compensation and clear growth opportunities
Fully remote work with B2B collaboration model
Health insurance (post-probation), sports/wellness compensation, 19 paid vacation days, 3 wellness days, and paid sick leave

Job Description

MEDvidi is an AI-powered mental healthcare platform setting a new standard for safe, effective, and scalable psychiatric care in the United States. We combine licensed providers with proprietary AI tools to deliver consistent, outcomes-driven treatment for conditions like ADHD, anxiety, depression, and more. MEDvidi's technology automates charting, follow-ups, and treatment planning, freeing providers to focus on patient care while improving efficiency and clinical quality.We're looking for a
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