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S
Application Support Engineer
Malta
Relocation
AI Summary
Provide technical support for business-critical applications and solutions throughout their lifecycle. Troubleshoot, configure, and maintain applications while working closely with customers and technical teams. Requires 1-2 years of application support experience, SQL knowledge, and strong communication skills.
Key Highlights
Hands-on application support and troubleshooting
SQL and database expertise
Hybrid working with comprehensive benefits
Security clearance required for Maltese nationals
Key Responsibilities
Provide technical application support to customers in line with agreed service levels
Investigate, troubleshoot, and resolve application-related issues
Configure, maintain, and upgrade applications and solutions
Work with SQL and databases to investigate issues, extract data, and support reporting requirements
Assist with application testing, including preparing and executing test cases and scenarios
Support User Acceptance Testing and communicate outcomes to customers and internal teams
Work with customers to understand business and functional requirements
Translate business requirements into practical application and workflow solutions
Maintain accurate technical and customer documentation
Prepare user guides and training material and assist with end-user training
Identify opportunities to improve application performance, processes, and customer experience
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Technical Skills Required
Benefits & Perks
Hybrid working
Health insurance
Mobile subscription
Study leave
Career growth and personal development support
Relocation package and assistance
Parking benefit by rotation
Regular team get-togethers and social activities
Continuous training and exposure to Microsoft technologies
Discover our full range of relocation jobs with comprehensive support packages to help you relocate and settle in your new location.
Nice to Have
Experience with testing, UAT, or software implementation
Understanding of business processes and workflow automation
Relevant IT certifications
Job Description
Application Support Engineer
Location, Malta
Permanent
Salary €35,000 - €40,000
The Opportunity
We are looking for an Application Support Engineer to join a growing technology-focused organisation in Malta.
This is a hands-on role within a customer-focused technical team, supporting business-critical applications and helping clients get the most value from their technology solutions. You’ll work across application support, SQL, business process automation, testing, troubleshooting, and solution configuration, while working closely with both technical teams and customers.
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