Senior Manager of IT Operations

About Checkr

Checkr is building the data platform to power safe and fair decisions. Over 140,000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job, a new place to live, a car ride, childcare, even a date. Customers include Uber, Pennymac, Airbnb, Doordash, and Anthropic.

We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company.

About The Team/role

Reporting to the Senior Director of Corporate Engineering and Security, the Senior Manager of IT will own and modernize Checkr's internal IT function end-to-end, from core infrastructure to the tools that power everyone's daily work. This role leads the IT Operations team, sets the technical roadmap across our identity, collaboration, and device management systems, and drives the adoption of AI and automation to make the whole organization more productive. You'll partner closely with Information Security, the Workplace team, and our Events organization to deliver secure, reliable, and increasingly automated IT experiences as Checkr scales.

What You'll Do

• Own and evolve Checkr's internal IT tech stack end-to-end, including Google Workspace, Slack, Zoom, the Atlassian ecosystem, Meraki, and Verkada
• Build and lead a high-performing IT Operations team, driving hiring, goal-setting, and career development for direct reports
• Champion the use of AI and automation (including Anthropic Claude) to streamline IT workflows, reduce manual toil, and unlock productivity across the org
• Partner with Information Security to ensure IAM, device management, and infrastructure decisions meet Checkr's compliance and risk standards
• Partner with the Workplace and Events teams to deliver seamless technical support for offices, conference rooms, and company-wide events

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• Define and report on IT operational health through SLAs, uptime metrics, and employee satisfaction data
• Manage vendor relationships across the IT tool stack, ensuring cost-effective, high-quality service for internal customers
  
  

What You Bring

• 7+ years of experience in a people manager role, ideally leading IT or systems engineering teams
• 4+ years administering enterprise SaaS platforms such as Google Workspace, Slack, Atlassian, Okta, or similar
• Demonstrated success driving AI and automation initiatives that measurably improved productivity or reduced operational overhead
• Strong understanding of cybersecurity fundamentals, including IAM, endpoint management, and vendor security assessments
• Track record of building and scaling IT teams through a period of organizational growth
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.
  
  

  Discover our full range of relocation jobs with comprehensive support packages to help you relocate and settle in your new location.

Pay Transparency Disclosure

We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. For more information on our compensation philosophy, see our website.

On-target Earnings OR Base Salary range (San Francisco, CA)

$179,000—$211,000 USD

What We Offer

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation, and opportunity for advancement
• 100% medical, dental, and vision coverage

Interested in relocating to United State? Check out our comprehensive Relocation Jobs in United State page with detailed relocation packages and benefits.

• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend
  
  

At Checkr, we believe an in office work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO; San Francisco, CA; Nashville, TN; and Santiago, Chile. Individuals are expected to work from the office 3+ days a week. In-office perks are provided, such as lunch five times a week, a commuter stipend, and an abundance of snacks and beverages. A relocation stipend may be available for those willing to relocate to a Checkr hub location.

Equal Employment Opportunities at Checkr

Checkr is committed to building the best product and company, which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences. Checkr believes in hiring people of all backgrounds, including those whose histories are impacted by the justice system in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.

Applicant Privacy Policy

If you are a California resident or are located in Alberta or British Columbia, our Applicant Privacy Policy applies to our collection and processing of your personal information when you apply for a role with us or otherwise participate in our recruitment process.

• Legitimate Checkr emails will always include our official domain name after the @ symbol (e.g., [email protected] or [email protected]).