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Senior Manager of IT Operations
United States
Relocation
AI Summary
Leads Checkr's internal IT function end-to-end, modernizing infrastructure and tools for identity, collaboration, and device management. Owns the IT Operations team, drives AI and automation adoption, and partners with Security, Workplace, and Events teams. Requires 7+ years of people management experience and 4+ years administering enterprise SaaS platforms.
Key Highlights
Own and modernize Checkr's internal IT tech stack including Google Workspace, Slack, Atlassian, Meraki, and Verkada
Lead IT Operations team, set technical roadmap, and drive AI/automation initiatives for productivity
Partner with Information Security to ensure IAM, device management, and infrastructure meet compliance standards
Manage vendor relationships and report on IT operational health through SLAs and employee satisfaction metrics
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Key Responsibilities
Own and evolve Checkr's internal IT tech stack end-to-end, including Google Workspace, Slack, Zoom, Atlassian ecosystem, Meraki, and Verkada
Build and lead a high-performing IT Operations team, driving hiring, goal-setting, and career development for direct reports
Champion the use of AI and automation (including Anthropic Claude) to streamline IT workflows, reduce manual toil, and unlock productivity across the org
Partner with Information Security to ensure IAM, device management, and infrastructure decisions meet Checkr's compliance and risk standards
Partner with the Workplace and Events teams to deliver seamless technical support for offices, conference rooms, and company-wide events
Define and report on IT operational health through SLAs, uptime metrics, and employee satisfaction data
Manage vendor relationships across the IT tool stack, ensuring cost-effective, high-quality service for internal customers
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Technical Skills Required
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Benefits & Perks
100% medical, dental, and vision coverage
Flexible PTO policy
Monthly wellness stipend
In-office perks (lunch five times a week, commuter stipend, snacks)
Relocation stipend may be available
Job Description
Checkr is building the data platform to power safe and fair decisions. Over 140,000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job, a new place to live, a car ride, childcare, even a date. Customers include Uber, Pennymac, Airbnb, Doordash, and Anthropic.We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company.
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