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AI Summary
Seeks an experienced IT Support Specialist with MSP background to lead client implementations, deploy hardware/networking, and troubleshoot technical issues. Focuses on project-based work, technology solutions, and seamless client transitions. Requires 2+ years in MSP environment with expertise in Microsoft 365, Active Directory, and enterprise networking.
Key Highlights
2+ years of MSP IT support required
Hands-on experience with Microsoft 365, Active Directory, and enterprise networking
On-call rotation and after-hours support included
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Key Responsibilities
Lead client implementations and deployments of hardware, servers, and networking equipment
Troubleshoot technical issues across Windows, macOS, Microsoft 365, networking, and mobile devices
Provide on-site support during client implementations and Day 0 support for seamless handoff
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Technical Skills Required
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Benefits & Perks
Medical
Dental
Vision
Disability
Life Insurance
Simple IRA
Holidays
PTO
Job Description
Our client, a growing MSP, is seeking an IT Support Specialist to join its team in Petoskey, MI. This role is ideal for an experienced MSP professional who enjoys project-based work, implementing new technology solutions, and solving complex technical challenges. You'll lead client implementations, perform hardware and infrastructure deployments, troubleshoot technical issues, and ensure seamless transitions from implementation to ongoing managed services.
This position offers exposure to a wide variety of technologies and industries while working alongside an experienced team dedicated to delivering outstanding customer experiences.
Responsibilities
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