Senior IT Operations Engineer

Jobgether • United States

Remote

This Job is No Longer Active This position is no longer accepting applications

AI Summary

Lead the design, implementation, and improvement of IT operations strategies to ensure reliable, scalable, and secure technology solutions for a globally distributed workforce. Manage enterprise SaaS platforms, macOS fleet, endpoint security, and AI-powered workplace tools while mentoring junior engineers and collaborating with cross-functional teams. Requires advanced technical expertise, strategic thinking, and strong communication skills in a remote-first environment.

Key Highlights

Design and optimize IT operations strategies for secure, scalable infrastructure

Manage enterprise SaaS platforms, macOS fleet, and AI-enabled workplace tools

Mentor junior engineers and drive continuous infrastructure improvements

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Key Responsibilities

Lead the design, implementation, and improvement of IT operations strategies

Manage and optimize enterprise SaaS platforms including identity management, collaboration tools, productivity applications, and endpoint management systems

Drive initiatives to improve IT infrastructure, security standards, system performance, and operational efficiency

Support the rollout, governance, and adoption of AI-powered workplace tools

Take ownership of macOS fleet management, device administration, and endpoint security practices

Mentor and support junior IT engineers by sharing technical expertise and promoting operational excellence

Partner with cross-functional teams to align IT solutions with broader business objectives

Lead technical projects, audits, access reviews, and system improvements while identifying opportunities for automation

Act as a senior technical contributor providing guidance on tool selection, architecture decisions, and long-term IT strategy

Technical Skills Required

SaaS administration Identity and access management Endpoint management macOS fleet management AI tool administration IT infrastructure automation Security best practices

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Benefits & Perks

Fully remote working environment

Flexible working hours

Competitive compensation package

Stock option opportunities

Flexible paid time off policy

16 weeks of paid parental leave

Mental health support services

Learning and development budget

Home office allowance

Company-provided IT equipment

Budget for local team events

Job Description

As a Senior IT Operations Engineer, you will play a key role in building and maintaining a secure, scalable, and high-performing technology environment for a globally distributed workforce. You will combine advanced technical expertise with strategic thinking to improve IT operations, manage enterprise systems, and drive continuous infrastructure improvements. Working across SaaS platforms, endpoint management, automation, and AI-enabled tools, you will help shape the future of modern workplace technology. This role offers significant ownership, the opportunity to influence company-wide IT practices, and the chance to mentor engineers while solving complex technical challenges in a remote-first environment. You will collaborate with international teams and contribute to creating efficient, secure, and user-focused technology solutions.

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