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Apptio L3 Support Engineer

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AI Summary

We are seeking an experienced Apptio L3 Support Engineer to join our team and play a key role in maintaining and enhancing our TBM platform. The successful candidate will resolve complex Apptio issues, support core TBM modules, and collaborate with various teams to ensure accurate cost transparency. The ideal candidate will have strong hands-on experience with Apptio TBM, knowledge of ETL processes, and excellent troubleshooting skills.

Key Highlights
Apptio L3 Support Engineer role
Maintain and enhance TBM platform
Collaborate with various teams for cost transparency
Key Responsibilities
Resolve complex Apptio issues escalated from L1/L2 support teams
Support core TBM modules, including Budgeting & Forecasting and Costing
Monitor and troubleshoot data load failures, ETL issues, mapping errors, and API-based data ingestion
Technical Skills Required
Apptio ETL APIs
Benefits & Perks
Competitive Gross Salary
20 days of holiday per year
Visa Sponsorship for Candidate & Dependants
Nice to Have
Familiarity with IT Finance, Cloud, Infrastructure, and ERP ecosystems

Job Description


Contract: 12 months (subject to extension).

Location: Amsterdam, Netherlands.

Salary: Not a constraint for the right candidate!

Experience: 6-8 years.

Hybrid: 2 days Work from Home 3 days Work from Office


Your Profile & DNA:

We are looking for an Apptio L3 Support Engineer to join our team and play a key role in maintaining and enhancing our TBM platform.


Roles & Responsibilities

  • Resolve complex Apptio issues escalated from L1/L2 support teams.
  • Support core TBM modules, including Budgeting & Forecasting and Costing.
  • Monitor and troubleshoot data load failures, ETL issues, mapping errors, and API-based data ingestion.
  • Maintain and enhance dashboards, reports, KPI views, and financial analytics.
  • Monitor system health, scheduled jobs, and model performance, working with Apptio Support on platform-related issues.
  • Collaborate with the TBM Office, IT Finance, Cloud & Infrastructure, ERP, and Data teams to ensure accurate cost transparency.
  • Maintain documentation, SOPs, KEDBs, and ensure strong data governance and financial model controls.
  • Coordinate with internal and external stakeholders to drive issue resolution and continuous improvements.


Qualification & Experience

  • A Bachelor's or Master's Degree or equivalent.
  • Strong hands-on experience with Apptio TBM.
  • Knowledge of ETL processes, APIs, and data integration.
  • Experience with financial reporting, dashboards, and cost models.
  • Excellent troubleshooting, analytical, and stakeholder management skills.
  • Familiarity with IT Finance, Cloud, Infrastructure, and ERP ecosystems is an advantage.


What do we offer?

If your profile matches the job requirement and you are interested to be presented to our clients, then please apply and don’t forget to attach your updated CV in line with the JD!

This position is for 1 year with possibility of extension. We offer competitive Gross Salary in line with the market standard.

Besides that, we offer following benefits, such as:

  • 20 days of holiday per year
  • Encourage Personal Development - Certification (Certification Charges reimbursed)
  • Income Tax Return Filing
  • We provide Visa Sponsorship for Candidate & Dependants
  • Possibility of bonus


Who we are:

A2G Consulting also known as "A2G Technologies" is one of the fastest growing staffing companies in North Brabant region, Netherlands. We cater to Asia and Europe market focusing on high tech & non-high-tech clientele; headquartered in Eindhoven, Netherlands with a branch office in India (Bangalore & Pune) & Dubai. We successfully find a candidate and ensure that they get opportunities in line with their aspirations. We offer visa sponsorship for local & international candidates for career-enhancing opportunities. We strongly believe in equal opportunities and hence have a pool of resources with diversified ethnicity.

You will be deployed and work at one of our client sites.


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